IBM LTO_4770 firmware update and diagnostic - Windows 2000/Windows Server 2003 **************************************************************** | | | | | Build ID: 4770 | | Revision: e | | | | (C) Copyright International Business Machines Corporation | | xxxx, 2004. All rights reserved. | | | | US Government Users Restricted Rights -- Use, duplication | | or disclosure restricted by GSA ADP Schedule Contract with | | IBM Corp. | | | | Note: Before using this information and the product it | | supports, read the general information under "NOTICES AND | | TRADEMARKS" in this document. | | | | Updated: 1/24/2005 | | | **************************************************************** CONTENTS: 1.0 Overview 2.0 Change history 3.0 Installation and Setup Instructions 4.0 Configuration Information 5.0 Web sites and phone support 5.1 Web sites 5.2 Software service and support 5.3 Hardware service and support 6.0 Notices and trademarks 7.0 Disclaimer 1.0 Overveiw The LTO2_4770.exe file is a Microsoft Windows based self-extracting WinZip executable program that will automatically bring up a menu of selections to: 1: update the Firmware 2: Install TDX.exe Diagnostics 3: SCSI Inquiry 4: Enter Serial Number of tape backup unit 5: Exit program. The file was built to be fully automated and will take effect immediately upon completion of the tape backup units reset after the firmware has been applied. 2.0 Change History IBM has released an LTO Gen2 firmware update, 4770, that is intended to, among other things, increase overall reliability, improve tape handling, further reduce any possibility of data loss/data errors, and provide continued enhancements to diagnostic capabilities. The 4770 firmware also corrected write error reported to the host during a buffer flush operation. 3.0 Installation and Setup Instructions This file is a self-extracting WinZip executable file that will self extract to the systems dedicated temporary directory and run via a batch file. A self-test and bus reset are performed at the end of the update and the device will then be again ready for use. 4.0 Configuration Information: The system must recognize that the device is available to the operating system to run either the firmware update or diagnostics. If the hardware cannot be found in Device Manger than the application layer utilized will not be able to preform it's operations. ------------------------------- 5.0 Web sites and phone support Information and assistance is available through the IBM Web site and by phone. 5.1 Web sites IBM Support Web Site: http://www.ibm.com/pc/support/ IBM eServer Web site: http://www.ibm.com/eserver/xseries/ IBM IntelliStation Web site: http://www.ibm.com/pc/intellistation/ 5.2 Software service and support -------------------------------- Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and software problems with xSeries servers, IntelliStation workstations, and appliances. For information about which products are supported by Support Line in your country or region, go to http://www.ibm.com/services/sl/products/. For more information about Support Line and other IBM services, go to http://www.ibm.com/services/, or go to http://www.ibm.com/planetwide/ for support telephone numbers. In the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378). 5.3 Hardware service and support -------------------------------- You can receive hardware service through IBM Services or through your IBM reseller, if your reseller is authorized by IBM to provide warranty service. Go to http://www.ibm.com/planetwide/ for support telephone numbers, or in the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378). In the U.S. and Canada, hardware service and support is available 24 hours a day, 7 days a week. In the U.K., these services are available Monday through Friday, from 9 a.m. to 6 p.m. 6.0 NOTICES AND TRADEMARKS INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you. This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice. IBM, the e-business logo, eServer, IntelliStation, xxx, and xxx are trademarks of the IBM Corporation in the United States, other countries, or both. ****************************************************************** The following terms are trademarks of International Business Machines Corporation in the United States, other countries, or both: e-business logo eServer IBM IntelliStation xxx xxx ****************************************************************** Intel, MMX, and Pentium are trademarks of Intel Corporation in the United States, other countries, or both. Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the United States, other countries, or both. UNIX is a registered trademark of The Open Group in the United States and other countries. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States, other countries, or both. Adaptec and HostRAID are trademarks of Adaptec, Inc., in the United States, other countries, or both. Red Hat, the Red Hat "Shadow Man" logo, and all Red Hat-based trademarks and logos are trademarks or registered trademarks of Red Hat, Inc., in the United States and other countries. Other company, product, or service names may be trademarks or service marks of others. 7.0 Disclaimer (Required) ---------------------------- 7.1 THIS DOCUMENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. IBM DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY WITH RESPECT TO THE INFORMATION IN THIS DOCUMENT. BY FURNISHING THIS DOCUMENT, IBM GRANTS NO LICENSES TO ANY PATENTS OR COPYRIGHTS. 7.2 Note to Government Users Include the following note after the disclaimer paragraph. Note to U.S. Government Users -- Documentation related to restricted rights -- Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corporation.