IBM Director Support Tools Version 2.1.3 (C) Copyright International Business Machines Corporation 1999, 2005. All rights reserved. US Government Users Restricted Rights - Use, duplication, or disclosure restricted by GSA ADP Schedule Contract with IBM Corp. Note: Before using this information and the product it supports, read the general information in "Notices and trademarks" in this document. CONTENTS ______________________________________________________________________ 1.0 Overview 1.1 About This Program 1.2 Tools Included 1.3 Limitations 1.4 Enhancements 1.5 Prerequisites 1.6 Dependencies 2.0 Installation and Setup Instructions 3.0 Configuration Information 3.1 Operating Systems Supported 3.2 IBM Director Versions Supported 4.0 Unattended Mode 5.0 Web Sites and Support Phone Number 6.0 Trademarks and Notices 7.0 Disclaimer 1.0 Overview ______________________________________________________________________ 1.1 About This Program IBM Director Support Tools is a bundle of utilities which aid in the administration of IBM Director. 1.2 Tools Included 1.2.1 DirClean 2.1.3 DirClean is a utility that assists with the uninstallation of IBM Director by removing registry data and files left behind by the Director uninstaller. DirClean performs several associated actions. The primary option removes all IBM Director Data on the target system, regardless of the uninstallation state. Other options available remove or retain individual components of the Director installation. 1.2.2 Filechek 2.1.3 The filechek program identifies files associated with IBM Director that may not be properly replaced during a patch (minor) upgrade. 1.2.3 Twgrepair 2.1.3 The twgrepair utility was created to address two related problems, the first deals with how Windows Installer interacts with locked files and the second is a problem with Microsoft Windows hotfix 890859 and the TWGIPC service not stopping properly. 1.2.4 DirGather 2.1.3 DirGather is a utility that captures information and files pertinent to debuging issues with IBM Director configurations. 1.2.5 Dirstop 2.1.3 Dirstop is a utility that aids with stopping all Director related services and processes. It starts by attempting to shutdown services then completes the action by terminating any processes that are left. 1.3 Limitations 1.3.1 Please refer to the README file included with each tool. 1.4 Enhancements 1.4.1 Please refer to the README file included with each tool. 1.5 Prerequisites 1.5.1 Please refer to the README file included with each tool. 1.6 Dependencies 1.6.1 Please refer to the README file included with each tool. 2.0 Installation and Setup Instructions ______________________________________________________________________ 2.1 Run the IBM Director Support Tools executable to start the extraction process. Follow the prompts and provide a destination for the files. 3.0 Configuration Information ______________________________________________________________________ 3.1 The following operating systems are supported: Windows 2003 Server Windows XP Windows 2000 Professional Windows 2000 Datacenter Windows 2000 Advanced Server Windows 2000 Server Please refer to the README file included with each tool for further details. 3.2 The following versions of IBM Director are supported: IBM Director 5.10.3 Server, Agent, Console, and Core IBM Director 5.10.2 Server, Agent, Console, and Core IBM Director 5.10.1 Server, Agent, Console, and Core IBM Director 5.10 Server, Agent, Console, and Core IBM Director 4.22 Server, Agent, and Console IBM Director 4.21 Server, Agent, and Console IBM Director 4.20.2 Server, Agent, and Console IBM Director 4.20 Server, Agent, and Console IBM Director 4.12 Server, Agent, and Console IBM Director 4.11 Server, Agent, and Console IBM Director 4.10.2 Server, Agent, and Console IBM Director 4.10 Server, Agent, and Console Please refer to the README file included with each tool for further details. 4.0 Unattended Mode ______________________________________________________________________ 4.1 Please refer to the README file included with each tool. 5.0 Web Sites and Support Phone Numbers ______________________________________________________________________ 5.1 IBM Support Web Site http://www.pc.ibm.com/support 5.2 IBM Large Business Solutions Web Site http://www.pc.ibm.com/ww/solutions/large_business/index.html 5.3 IBM Universal Manageability Web Site http://www.pc.ibm.com/ww/eserver/xseries/systems_management/ nfdir.html 5.4 IBM Universal Manageability Services Website http://www.pc.ibm.com/ww/alliances/lifecycle/ums/index.html 6.0 Trademarks and Notices ______________________________________________________________________ 6.1 The following terms are trademarks of the IBM Corporation in the United States or other countries or both: AIX, IBM, Netfinity, Netfinity Director, Universal Manageability Services, IBM Director, OS/2, RS/6000, LANClient Control Manager, Remote Deployment Manager, Tivoli IT Director, IBM Director, and Tivoli Management Environment 6.2 The following are trademarks of their respective owners: Microsoft, Windows, Windows NT, and the Windows logo are trademarks or registered trademarks of Microsoft Corporation Java and Hot Java are trademarks of Sun Microsystems, Inc Other company, product, and service names may be trademarks or service marks of others. All other brand or product names are trademarks or registered trademarks of their respective holders. 7.0 Disclaimer ______________________________________________________________________ 7.1 THIS DOCUMENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. IBM DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY WITH RESPECT TO THE INFORMATION IN THIS DOCUMENT. BY FURNISHING THIS DOCUMENT, IBM GRANTS NO LICENSES TO ANY PATENTS OR COPYRIGHTS. 7.2 Note to U.S. Government Users -- Documentation related to restricted rights -- Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp. rnment Users -- Documentation related to restricted rights -- Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp. p.