IBM ServeRAID-7e (Adaptec HostRAID) Update version 1.15.02 IBM eServer xSeries 206, 226, 236, 306, 346 IBM Intellistation A10, Z20 NOTE TO SERVICE - Reference RETAIN N/A (C) Copyright International Business Machines Corporation 1999, 2005. All rights reserved. US Government Users Restricted Rights - Use, duplication, or disclosure restricted by GSA ADP Schedule Contract with IBM Corp. Note: Before using this information and the product it supports, read the general information in "Notices and trademarks” in this document. CONTENTS ________ 1.0 Overview 2.0 Installation and setup instructions 2.1 Creating logical drives 2.2 Installing the device driver 2.3 Installing the ServeRAID Manager 2.4 Installing the HRCONF command-line program3.0 Troubleshooting tips 3.0 Troubleshooting tips 4.1 General 4.2 Compatibility issues 4.0 Web Site and Support Phone Number 5.0 Trademarks and Notices 6.0 Disclaimer 1.0 Overview _____________ This README provides information needed to install and configure an IBM ServeRAID-7e (Adaptec HostRAID) controller. Installation and configuration requires the "IBM ServeRAID-7e (Adaptec HostRAID) Support" CD. This CD comes with your server or you can download an ISO image from the IBM Support Web site. Refer to the documentation that comes with your CD writer for details on how to create a CD from an ISO image. If a CD writer is not available and the CD is lost, defective, or destroyed, contact the IBM HelpCenter for a replacement "IBM ServeRAID-7e (Adaptec HostRAID) Support" CD. The "IBM ServeRAID-7e (Adaptec HostRAID) Support" CD no longer includes any device drivers or diskette images. All these items are delivered via the web at the following location: http://www-306.ibm.com/pc/support/site.wss/SERV-RAID.html, Under ServeRAID-7e The user should continue to follow the installation instructions provided in the publications provided on this CD. However, instead of obtaining drivers and diskette images from the CD, the user should visit the web site noted above. 2.0 Installation and setup instructions ________________________________________ 2.1 Creating logical drives ____________________________ NOTES: o Skip this step if your HostRAID controller already has been configured with logical drives. o You must create logical drives on the HostRAID controller before you can use it. 1. Insert the "IBM ServeRAID-7e (Adaptec HostRAID) Support" CD into the CD drive; then, turn on the server. 2. The ServeRAID Manager program will start. You will see an Express/Custom choice on the screen. Choose Express to automatically create your logical drives. Choose Custom to manually create your logical drives. 2.2 Installing or updating the device driver _____________________________________________ NOTE: When upgrading a Linux installation with a package that includes device drivers (such as a kernel upgrade), always re-install the latest version of the HostRAID Linux device driver before rebooting your system. Install the HostRAID device drivers that are provided on the "IBM ServeRAID-7e (Adaptec HostRAID) Support" CD. Refer to the Adaptec HostRAID Device Driver Installation Instructions (DEVDRV.PDF) in the /BOOKS directory on the "IBM ServeRAID-7e (Adaptec HostRAID) Support" CD. o When you install the HostRAID SCSI driver for United Linux 1.0 with Service Pack 3, you must select the "installation - fail safe" mode option from the installation menu. 2.3 Installing the ServeRAID Manager ____________________________________ Install the ServeRAID Manager program from the "IBM ServeRAID-7e (Adaptec HostRAID) Support" CD or from the IBM Support Web site. Refer to the Adaptec HostRAID User's Reference (HRAID.PDF) in the /BOOKS directory on the "IBM ServeRAID-7e (Adaptec HostRAID) Support" CD for installation instructions. o Before you can install the ServeRAID Manager under Red Hat Enterprise Linux 3, you must install two packages from Red Hat installation CD: - compat-libstdc++-7.3-2.96.122.i386.rpm - compat-libstdc++--devel-7.3-2.96.122.i386.rpm NOTE: The version string in the file name may be different than above; be sure to check the version string on the Red Hat CD. For example, type: rpm --install /mnt/compat-libstdc++-7.3-2.96.122.i386.rpm where mnt is the mount point of the CD drive. o To install the ServeRAID Manager from the World Wide Web, use the following instructions: 1. Download the Linux version of the ServeRAID Manager file into a temporary directory, such as /tmp. 2. Type: rpm --install /tmp/.rpm where /tmp is the directory used for the download in step 1 and is the name of the file you downloaded from the Web. 3. Press Enter. 2.4 Installing the HRCONF command-line program ________________________________________________ Install the HRCONF command-line program that is provided on the "IBM ServeRAID-7e (Adaptec HostRAID) Support" CD. Refer to the Adaptec HostRAID User's Reference (HRAID.PDF) in the /BOOKS directory on the "IBM ServeRAID-7e (Adaptec HostRAID) Support" CD for installation instructions. 3.0 Troubleshooting tips ________________________ 3.1 General -------------- o When installing SuSE Linux 9.0 or SuSE Linux Enterprise Server 8 on a system with a USB keyboard and/or mouse, you must enter 'noapic acpi=off' in the boot parameters to complete the installation. o Under Red Hat Enterprise Linux 3, you may see the following message when you install the ServeRAID Manger: "Failed dependencies: libstdc++--libc6.1-1.so.2 is needed by RaidMan -7.00-00" To successfully install the ServeRAID Manager, you must install two packages from the Red Hat installation CD. See section 3.3, Installing the ServeRAID Manager, for details. o If you rebuild the Linux kernel, the SCSI-generic support must be included or the ServeRAID Manager program will not work properly. o If you start a server with the "IBM ServeRAID-7e (Adaptec HostRAID) Support" CD in the CD drive, the following warning message might display: You passed an undefined mode number. Press to see video modes available, to continue or wait 30 secs Press the Spacebar to continue starting the "IBM ServeRAID-7e (Adaptec HostRAID) Support" CD. Then, the following message displays and the CD starts: Uncompressing Linux... Ok, booting the kernel. o If you start a server with the "IBM ServeRAID-7e (Adaptec HostRAID) Support" CD in the CD-ROM drive and a "boot:" prompt appears, then one of following might be preventing the CD from starting: o The Caps Lock or Scroll Lock is set. o The Shift or Alt keys are held. Press at the boot prompt to continue starting the "IBM ServeRAID-7e (Adaptec HostRAID)" Support CD. o If you start a server with the "IBM ServeRAID-7e (Adaptec HostRAID) Support" CD in the CD drive, and you are unable to eject the CD after exiting the ServeRAID Manager, do the following: 1. Turn off the server. 2. Turn on the server. 3. Press the eject button on the CD-ROM drive. o If you are running DOS applications in protected mode, you must add the following lines to the CONFIG.SYS: device=x:\himem.sys device=x:\emm386.exe NOEMS where x is the drive where DOS is installed. o When running the multiple processor kernel, Linux has a problem accessing controllers that are assigned IRQ 9 by the system BIOS. To correct this problem, enter the system BIOS and change the IRQ assigned to each controller. o The Caps Lock key is disabled when using the ServeRAID Manager program in startable-CD (bootable-CD) mode. 3.2 Compatibility issues -------------------------- o Some SCSI drive models can time out when connected to the on-board SCSI 7901, such as the IBM-ESXS ST373307LC with firmware version B25E (73GB). 4.0 Web Sites and Support Phone Number _______________________________________ o You can download new and updated files for the IBM ServeRAID-7e (Adaptec HostRAID) products from the IBM Support Web site: http://www.ibm.com/pc/support/ o For the latest list of supported operating systems, see the IBM Server Proven - SCSI and RAID Controllers Web site: http://www.pc.ibm.com/us/compat/controllers/matrix.html o With the original purchase of an IBM hardware product, you have access to extensive support coverage. During the IBM hardware product warranty period, you may call the IBM Personal Computer HelpCenter (1-800-772-2227 in the U.S.) for hardware product assistance covered under the terms of the IBM hardware warranty. 5.0 Trademarks and Notices ___________________________ The following terms are trademarks of the IBM Corporation in the United States or other countries or both: IBM ServeRAID Adaptec and HostRAID are trademarks or registered trademarks of Adaptec, Inc. Other company, product, and service names may be trademarks or service marks of others. 6.0 Disclaimer _______________ THIS DOCUMENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. IBM DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY WITH RESPECT TO THE INFORMATION IN THIS DOCUMENT. BY FURNISHING THIS DOCUMENT, IBM GRANTS NO LICENSES TO ANY PATENTS OR COPYRIGHTS. Note to U.S. Government Users -- Documentation related to restricted rights -- Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corporation. SHING THIS DOCUMENT, IBM GRANTS NO LICENSES TO ANY PATENTS OR COPYRIGHTS. Note to U.S. Government Users -- Documentation related to restricted rights -- Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corporation.