File Name: Readme.txt This README file contains the latest information about installing and using the PD Maps for the IBM DS300 and DS400 TotalStorage RAID controllers. Refer to the IBM Support Website for the latest information and updated readme file (See Section 6.1 below). Version 09.08.04 - 09/14/2004 Single Controller Version 01.31.05 - 01/31/2005 Dual Controller Version 1.04 - 08/10/2005 Maintenance release Version 1.05 - 10/06/2005 Hardware Release 2.1 CONTENTS -------- 1.0 Overview 2.0 Limitations 3.0 Change History 4.0 Installation and Setup Instructions 5.0 Configuration Information 6.0 Web Sites and Support Phone Number 7.0 Trademarks and Notices 8.0 Disclaimer 1.0 Overview -------------- 1.1 Overview This release has been tested with Internet Explorer 6.x These PD Maps help a person to go from indications of a problem to the possible solutions using flowchart techniques with additional hot linked tips. It also assists you in the initial installation of the DS Storage Enclosure 1.2 Enhancements These release now includes Dual Controller PDs 1.3 Recommendations and Prerequisites The browser used must support frames. 1.4 Dependencies: Browser required 2.0 Limitations ----------------- 2.1 Browser limitation: If you click on an element that sends you to a PDHints link (such as an HTML document), clicking the browser back button will take you back to the About Problem determination page and not to your original point. Click the browser back button once more to go back to the original chart. You can also use the index on the left of the window to go back to that page. 2.2 At the time of this release the diagnostic read\write buffer test referred to in the HDD Verification PDs is not available. 2.3 DS300 only; at the time of this release the diagnostic command "Connection" is not be available. 2.4 DS300 only: The ping command does not show the "ping to" IP address when displaying the result of the ping 2.5 DS400 only: Loopback test runs only on controller A. 2.6 DS400 only: Loopback test - When running loopback test "continual", pressing "Enter" does not display interim test results. 3.0 Change History -------------------- 10/06/2005 version 1.05 - DS300/400: - Updated the Command Line Interface reference - Updated the Disk Dissappearance charts 08/10/2005 version 1.04 - DS300: Updated various HTML documents to add topic links within the documents. Included additional hints for ipfaillover. - DS400: Updated various HTML documents to add topic links within the documents. Included additional hints for faillover and DSM overview. - DS300/400: - Miscellaneous clean ups. - SNMP command is no longer valid for the CLI. SNMP configuration should be performed in ServeRAID Manager - Updated drawings showing possible topology configurations. - Added a step to power cycle the controller during Controller Clear 01/31/2005 version 01.31.05 - PD guide has been modified to include Dual Controller configuration. - Command Line Interface document (CLI) has been modified to include Dual Controller CLI commands. - DS300 - tracert command added in CLI (diagnostics) 9/17/2004 Version 09.17.04 Diagnostic Dump command syntax and procedure is now included in the CLI document referenced in this Problem Determination guide. 9/08/2004 Version 09.08.04 This is the first release of the IBM TotalStorage DS300 and DS400 Problem Determination Guide. 4.0 Installation and Setup Instructions ----------------------------------------- 4.1 Instructions for Installing the PD guides Delete any previous version by removing C:\DS300 or C:\DS400 folders Download DS300_PD_Guide.zip or DS400_PD_Guide.zip file and unzip it to the root directory (C:\). A DS300 or DS400 folder will be created. 4.2 Instructions for use In the "DSX00\PD_Guide" folder, launch "DS300_PD_Guide.htm" or "DS400_PD_Guide.htm" to bring it into your browser. This will take you to the "About Problem Determination" page. This page will guide you into the PD maps. 4.3 Instructions for Uninstalling Remove the folder: C:\DSx00\PD_Guide 5.0 Configuration Information ------------------------------- N/A 6.0 WEB Sites and Support Phone Number ---------------------------------------- 6.1 IBM Support Web Site: http://www.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-56887 7.0 Trademarks and Notices ---------------------------- 7.1 The following terms are trademarks of the IBM Corporation in the United States or other countries or both: IBM Netfinity Netscape COmmunicator is a registerd trademark of Netscape Communications Corporation. Internet Explorer is a trademark of Microsoft Corporation. 8.0 Disclaimer ---------------- 8.1 THIS DOCUMENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. IBM DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY WITH RESPECT TO THE INFORMATION IN THIS DOCUMENT. BY FURNISHING THIS DOCUMENT, IBM GRANTS NO LICENSES TO ANY PATENTS OR COPYRIGHTS. 8.2 Note to U.S. Government Users -- Documentation related to restricted rights -- Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corporation. 8.3 Refer to additional Notices and Trademarks in the PD Guide.