File Name: dir4.21_uim_openview.txt **************************************************************** ** ** ** IBM(R) Director Version 4.21 ** ** Upward Integration Module (UIM) for ** ** HP OpenView ** ** ** ** (C) Copyright IBM Corp. 1999, 2005 All rights reserved. ** ** ** ** Note to U.S. Government Users Restricted Rights -- Use, ** ** duplication or disclosure restricted by GSA ADP Schedule ** ** Contract with IBM Corp. ** ** ** **************************************************************** ================================================================ | Updated 24 January 2005. | ================================================================ CONTENTS 1.0 About this readme file 2.0 Documentation 3.0 Installation 4.0 Known problems and workarounds 5.0 Corrections to the documentation 6.0 Support Web sites 7.0 Notices and trademarks 1.0 ABOUT THIS README FILE --------------------------- You can use the IBM Director Upward Integration Module (UIM) for HP OpenView to access the following functions from an HP OpenView Network Node Manager: o Event notification o Inventory collection o Web browser launch o Discovery 2.0 DOCUMENTATION ------------------ The following documents are available in the docs directory on the "IBM Director Version 4.21" CD: o "IBM Director 4.20 Installation and Configuration Guide" o "IBM Director 4.20 Systems Management Guide" o "IBM Director 4.21 Release Notes" The following documents are available from the IBM Support Web site (see section 6.0, "Support Web sites"): o "IBM Director 4.20 Upward Integration Modules Installation Guide" o "IBM Director 4.20 Events Reference" The documentation is in Portable Document Format (PDF). You need Adobe Acrobat Reader or Xpdf to view it. Check the IBM Support Web site regularly for updated IBM Director documentation and readme files. 3.0 INSTALLATION ----------------- The installation instructions are provided in the "IBM Director 4.20 Upward Integration Modules Installation Guide." 4.0 KNOWN PROBLEMS AND WORKAROUNDS ----------------------------------- See the "IBM Director 4.20 Upward Integration Modules Installation Guide" for any additional limitations. o After installation of IBM Director UIM for HP OpenView, HP OpenView might not display the interface of IBM Director Agent nodes. Complete the following steps to add the interfaces to the IBM Director Agent nodes: 1. On the HP OpenView server, from a command prompt, type the following command and press Enter: ovstop netmon 2. From a command prompt, type the following command and press Enter: ovtopofix -chn 3. From a command prompt, type the following command and press Enter: ovtopofix -a 4. From a command prompt, type the following command and press Enter: ovstart netmon o If you compile the MIBs using the HP OpenView MIB compiler, you must use the MIBs that are provided in IBM Director 4.20. o (Managed systems running Linux(R) only) You must install and configure net-snmp5.0.9 for HP OpenView for discovery, inventory, and event notification of the managed system. For more information, see the "IBM Director 4.20 Installation and Configuration Guide". o The IBM Director UIM for HP OpenView version 4.21 is required for support of IBM Director Agent version 4.21 or later. o Creating a certificate Before you can save IBM Director inventory data to the SQL Server database that is used by OpenView, you must create a certificate. The UIM uses the certificate to authenticate communication. To create a certificate in OpenView, complete the following steps: 1. From the OpenView menu bar, click "Tools" -> "Director Agent" -> "Create Certificate." The Client Authentication window opens. 2. In the "Username" field, type a valid username. 3. In the "Password" field, type the password. 4. In the "Re-Type Password" field, retype the password. 5. Click "OK". After the certificate is created, you can save the IBM Director inventory to the database. o SSL Incompatibility With IBM Director Agent versions 3.1 and 4.1 In IBM Director 4.21, security has been improved in the HP OpenView UIM through the use of SSL technology, which is supported by IBM Director Agent version 4.2 or later. SSL technology has been implemented in the UIM design for retrieving inventory from systems that are running IBM Director Agent. When the HP OpenView server tries to retrieve IBM Director Agent inventory, the server checks for a certificate on the managed system. o If a certificate is present, the inventory function is performed. o If a certificate is not present, you are prompted for a username and password. If username and password are valid, a certificate is created on the managed system and the inventory function is performed. Once a certificate is created, you are not prompted for the username and password again. SSL technology is not supported on IBM Director Agent versions 3.1 and 4.1. On these versions, the UIM cannot create a certificate, so it will prompt for a username and password every time the user retrieves inventory. If you use these versions of IBM Director Agent and want to avoid this issue, do not implement IBM Director 4.21. 5.0 CORRECTIONS TO THE DOCUMENTATION ------------------------------------- None. 6.0 SUPPORT WEB SITES ---------------------- The following Web pages provide resources for understanding, using, and troubleshooting IBM Director and systems-management tools: o IBM Director 4.21 http://www.ibm.com/pc/support/site.wss/ document.do?lndocid=MIGR-58219 o IBM Director 4.20 http://www.ibm.com/pc/support/site.wss/ document.do?lndocid=MIGR-55606 You can download the following IBM Director 4.20 code and information from this Web page: o CD image o Documentation o IBM LM78 and SMBus device drivers for Linux o Readme files o Extensible Markup Language (XML) files for use with the Software Distribution task Check this Web page regularly for updated readme files and documentation. o IBM Director Agent page http://www.ibm.com/servers/eserver/xseries/systems_management/ sys_migration/ibmdiragent.html You can download the IBM Director Hardware and Software Compatibility document from this Web page. This document lists supported eServer(TM) and xSeries(R) systems, as well as all supported operating systems. It is updated every 6 to 8 weeks. o IBM eServer Information Center http://www.ibm.com/servers/library/infocenter This Web page provides information about the IBM Virtualization Engine(TM) and IBM Director Multiplatform. o IBM ServerProven(R) page http://www.ibm.com/pc/us/compat/index.html The ServerProven Web page provides information about xSeries, BladeCenter(TM), and IntelliStation(R) hardware compatibility with IBM Director. o IBM Support page http://www.ibm.com/pc/support/ This is the IBM Support Web site for IBM hardware and systems- management software. For systems-management software support, click "Systems management". o IBM Systems Management Software: Download/Electronic Support page http://www.ibm.com/pc/us/eserver/xseries/systems_management/ dwnl.html Use this Web page to download IBM systems-management software, including IBM Director. Check this Web page regularly for new IBM Director releases and updates. o IBM xSeries Systems Management page http://www.ibm.com/pc/ww/eserver/xseries/systems_management/ index.html This Web page presents an overview of IBM systems management and IBM Director. It also contains links to Web pages for IBM Director extensions including Remote Deployment Manager, Scalable Systems Manager, Server Plus Pack, and Software Distribution (Premium Edition). 7.0 NOTICES AND TRADEMARKS --------------------------- INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you. This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice. The following terms are trademarks of the IBM Corporation in the United States, other countries, or both: Alert on LAN Asset ID the e-business logo BladeCenter eServer IBM IBM Virtualization Engine IntelliStation Netfinity NetView ServerProven ServeRAID Tivoli Tivoli Enterprise Tivoli Enterprise Console Tivoli Management Environment Wake on LAN xSeries Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States, other countries, or both. Linux is a trademark of Linus Torvalds in the United States, other countries, or both. Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the United States, other countries, or both. Red Hat is a registered trademark of Red Hat, Inc. in the United States and other countries. UNIX is a registered trademark of The Open Group in the United States and other countries. Other company, product, or service names may be trademarks or service marks of others.