******************************************************************** * IBM FAStT Field Tool Program * * Readme.txt Version 8.21 * ******************************************************************** 1.0 Overview 2.0 Change History 3.0 Installation and Setup Instructions 4.0 Configuration Information 5.0 Unattended Mode 6.0 Web Sites and Support Phone Number 7.0 Trademarks and Notices 8.0 Disclaimer 1.0 Overview _____________ 1.1 Overview of this code The IBM FAStT Field tool is a utility for upgrading FAStT Fibre Disk Drive and ESM firmware on FAStT 200, 500, and 700 Controllers running 05.21.xx.xx firmware or earlier. 1.2 Limitations The update program will only update ESM amd drive firmware. This tool is not a replacement for the FAStT Storage Manager Client and should not be used to manage the subsystems. The update supports Hard Disk Drive options installed in EXP500, EXP700, and FAStT200 storage enclosures controlled by any IBM FAStT TotalStorage Server. This tool can also be used to capture Serial State Capture information as outlined in RETAIN Tip 172801. See http://www-3.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-4VVPEF for more deails on Serial State Capture. The minimum controller firmware levels for this update are: 7.10/04.01 Client Software/Firmware: Model Type Appware/Bootware NVSRAM 3552-1RU 04.01.02.33/04.01.02.03 NV3552R710NT012 3552-1RX 04.01.02.33/04.01.02.03 NV3552R710NT012 3542-1RU 04.01.02.34 NV3542R710NT019 3542-1RX 04.01.02.34 NV3542R710NT019 3542-2RU 04.01.02.34 NV3542R710NT020 3542-2RX 04.01.02.34 NV3542R710NT020 8.21/05.21 Client Software/Firmware: Model Type Appware/Bootware NVSRAM 3552-1RU 05.21.05.10/05.00.02.00 CNV3552R820NT012 3552-1RX 05.21.05.10/05.00.02.00 CNV3552R820NT012 1742-1RU 05.21.05.10/05.00.02.00 CNV1742R820NT012 1742-1RX 05.21.05.10/05.00.02.00 CNV1742R820NT012 3542-1RU 05.21.12.10 CNV3542R820NT029 3542-1RX 05.21.12.10 CNV3542R820NT029 3542-2RU 05.21.12.10 CNV3542R820NT030 3542-2RX 05.21.12.10 CNV3542R820NT030 FAStT Controllers with 05.30.xx.xx or higher firmware should use the FAStT Storage Manager 8.3 Client to download Fibre hard Disk and ESM firmware. 1.3 Enhancements The FAStT Field Tool has been upgraded to support FAStT controllers running 05.21.xx.xx firmware. The FAStT Field Tool also now supports selecting multiple disks of the same time for update. 1.4 Level of Recommendation IBM considers this update to be highly recommended for all customers with drives listed. 1.5 Dependencies Before running the IBM FAStT Field Tool, first update the FAStT controller NVSRAM/Firmware to the levels listed above or higher. Next make sure that all activity to the controller is stopped before any ESM or Hard Drive firmware upgrades begin. Note: This application only runs on Windows NT 4.0 SP6A and Windows 2000 Service Pack 2 (or higher) operating systems. It can connect to the FAStT family of controllers through the network to a fibre attached controller running a Host Agent (in band) or directly through an ethernet network (out of band) in the same manner as the FAStT Storage Manager Client. ___________________ 2.0 Change History ___________________ 2.1 IBM Fibre Hard Disk Drive Update Program Version 1.00 Initial Release 2.2 IBM Fibre Hard Disk Drive Update Program Version 1.00 to Version 1.01 Updated firmware for drives with product ID strings of DDYS and DPSS to S9HA 2.3 IBM Fibre Hard Disk Drive and EXP500 ESM Update Program Version 1.01 to 1.10 Added update of EXP500 ESM Firmware from 9150 to 9163 to prevent false fan alerts and correct diagnostic lights 2.3 IBM Fibre Hard Disk and EXP500 ESM Update Program Version 1.10 to 1.20 Updated firmware for drives with product ID strings of ST318304F, ST336704F and ST173404F to B337, ST318451F to B933 as well as disable write cache on all drives 2.4 IBM FAStT Field Tool v8.21 Version 1.20 to 8.21 Version Number changed to match FAStT Storage Manager Client Levels Updated Field Tool to support 8.21 firmware/client release (05.21). Updated Field Tool to allow selection of multiple drives of the same kind for sequential unattended update. The FAStT HDD and ESM firmware updates have been moved to separate download to accommodate people who do not need to download the 8.21 Field Tool. ___________________________ 3.0 Installation and Setup ___________________________ 3.1 Uninstall any existing FAStT Fibre Channel Storage Manager Field Tool a. Log on to the system as an administrator b. Open the Control Panel c. Open Add/Remove Software d. Select any existing FAStT Fibre Channel Storage Client e. Select Uninstall 3.2 Installing the IBM FAStT Fibre Channel Storage Manager 8.21 Field Tool a. Click the 'Start' button on the taskbar; b. Click the 'Run' button. c. Browse the Field Tool subdirectory in the FAStT_FieldTool folder or wherever you extracted the Field tool archive, click 'Setup.exe' and then click 'Open'. d. Run this program and the IBM FAStT Fibre Channel Storage Manager 8.21 Field Tool will be installed. When asked for a directory to install the program, select the default or choose one of your own. Note: Do NOT choose to install the Field tool into an existing Storage Manager Client Directory. e. Once the install is complete, and the question to re-boot the system 'now' is asked, click 'No' and then 'Finish'. (Rebooting is only necessary to activate the Field Tool over Serial function which is not needed for this process.) 3.3 Starting the IBM FAStT Fibre Channel Storage Manager 8.21 Field Tool a. To prevent confusion, close the Storage Manager Client if it is running. b. Click the 'Start' button on the taskbar. c. Click the 'Programs' button. d. Click the 'IBM FAStT Fibre Channel Storage Manager 8.21 Field Tool' e. A window will appear labeled 'IBM FAStT Storage Manager 8.21 Field Tool (Enterprise Management)'. This will be referred to as the main window. f. A window will pop-up asking you to perform an auto-discover. Select yes to perform the discover and allow the Storage Manager GUI to find all Storage Subsystems. 3.4 Downloading the ESM Firmware a. Double click a storage subsystem which has ESMs to be updated. This will open the 'IBM FAStT Storage Manager 8 Field Tool (Subsystem Management)' window. b. From the tool bar, click 'Tools'; click 'Download'; click ' Firmware'. The 'Download Firmware' window will open, displaying a list of drive Enclosures attached to the storage subsystem. c. Only select one enclosure (2 ESMs) for each update. This must be done so that the ESM update completes before there is a system time out. d. Only ESMs at 9150 or 9163 level code need to be updated. e. Select the downlevel ESMs (1 enclosure only) to be updated by highlighting them. To locate the code to be downloaded to the selected drives click 'Browse'; then locate the file in the \ESM folder or wherever you extracted the archive named 9166_p2.s3r Click on the file; click 'Open'. You will be returned to the 'Download Firmware' window. The window status column will report complete when the download is finished. (about 6 minutes) 3.5 Downloading Hard Disk Drive Firmware a. Double click a storage subsystem which has Hard Disk Drives to be updated. This will open the 'IBM FAStT Fibre Channel Storage Manager Field Tool (Subsystem Management)' window. b. From the tool bar, click 'Tools'; click 'Download'; click 'Drive Firmware'. The 'Download Drive Firmware' window will open, displaying a list of drives attached to the storage subsystem. Note: Each drive has an associated Product ID. Multiple drives of the same product ID can be selected together to perform unattended updates. c. Select drive(s), with the same Product ID, to be updated by highlighting them. To locate the code to be downloaded to the selected drives click 'Browse'; then locate the file in the FAStT_FieldTool\Firmware\drives folder or wherever you extracted the files to with the same name as the drive's Product ID. Click on the file; click 'Open'. You will be returned to the 'Download Drive Firmware' window. d. Click 'Start' button; A 'Confirm Download' window will pop-up to confirm the choice of downloading. Click 'Yes'. The download process will begin. Status of the download will be indicated in the 'Status' column of the 'Download Drive Firmware' window. Status column will report complete when the download is finished. e. Repeat steps 3.5.c and 3.5.d for each additional drive(s) with a different Product ID on the currently selected storage subsystem. f. When all drives on the current storage subsystem have been updated, close the 'Download Drive Firmware' window. g. Repeat step 3.5.a thru 3.5.e for each additional storage subsystem that has drives attached. 3.6 Exiting the IBM FAStT Fibre Channel Storage Manager 8.21 Field Tool Program a. When all drives on all storage subsystems have been updated, close the 'IBM FAStT Storage Manager 8.20 Field Tool (Subsystem Management)' window. b. Close the 'IBM FAStT Fibre Channel Storage Manager 8.21 Field Tool (Enterprise Management)' window. 3.7 Uninstall the Storage Manager Field Tool (Optional). a. Open the Control Panel b. Open Add/Remove Software c. Select any existing FAStT Fibre Channel Storage Client d. Select Uninstall ______________________________ 4.0 Configuration Information ______________________________ 4.1 There is no configuration required with the IBM Fibre Hard Disk Drive Update Program. ____________________ 5.0 Unattended Mode _____________________ 5.1 The IBM Fibre Hard Disk Drive Update Program requires user input and does not support unattended mode at this time. _______________________________________ 6.0 WEB Sites and Support Phone Number _______________________________________ 6.1 IBM TotalStorage™ Disk Storage Systems Technical Support web site: http://ssddom02.storage.ibm.com/techsup/webnav.nsf/support/disk 6.2 IBM TotalStorage™ Marketing Web Site: http://www.storage.ibm.com/hardsoft/disk/fastt/index.html 6.3 If you have any questions about this update, or problem applying the update go to the following HelpCenter World Telephone Numbers URL: http://www.ibm.com/planetwide __________________________ 7.0 Trademarks and Notices __________________________ 7.1 The following terms are trademarks of the IBM Corporation in the United States or other countries or both: IBM FAStT ToTalStorage™ the e-business logo xSeries pSeries HelpCenter Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the United States, other countries, or both. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the United states, other countries, or both. UNIX is a registered trademark of The Open Group in the United States and other countries. Linux is a registered trademark of Linus Torvalds. Other company, product, and service names may be trademarks or service marks of others. ________________ 8.0 Disclaimer ________________ 8.1 THIS DOCUMENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. IBM DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY WITH RESPECT TO THE INFORMATION IN THIS DOCUMENT. BY FURNISHING THIS DOCUMENT, IBM GRANTS NO LICENSES TO ANY PATENTS OR COPYRIGHTS. 8.2 Note to Government Users Include the following note after the disclaimer paragraph. Note to U.S. Government Users -- Documentation related to restricted rights -- Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corporation.