This README file contains the latest information about installing IBM FAStT Storage Manager version 9.1 for Novell NetWare. Note: Novell NetWare host attachment to the IBM 1722-all models (FAStT600) and the IBM 1724-all models (FAStT100) requires the additional purchase of an IBM FAStT600/FAStT100 Novell NetWare Host Kit Option. The IBM FAStT Novell NetWare Host Kit options contain the required IBM licensing to attach a Novell NetWare Host System to the FAStT100 or FAStT600 storage servers. Please contact your IBM service representative or IBM resellers for purchasing information. Refer to the IBM TotalStorage™ Support Web Site or CD for the IBM FAStT Storage Manager version 9 Installation and Support Guides for Intel-based Operating Systems. This guide along with the FAStT Storage Manager program Online Help provide the installation and support information. Last Update: 08/25/2004 Products Supported: --------------------------------------------------- | | Machine Type | Model | |-----------|--------------|------------------------| | FAStT 900 | 1742 | 90X, 90U | |-----------|--------------|------------------------| | FAStT 600 | 1722 | 6LX, 6LU, 60X and 60U | |-----------|--------------|------------------------| | FAStT 700 | 1742 | 1RX, 1RU | |-----------|--------------|------------------------| | FAStT 500 | 3552 | 1RX, 1RU | |-----------|--------------|------------------------| | FAStT 200 | 3542 | 1RX, 1RU, 2RX and 2RU | |-----------|--------------|------------------------| | FAStT 100 | 1724 | 100 | --------------------------------------------------- Note: - The FAStT Storage Server controller firmware version 05.40.xx.xx and earlier along with its associated NVSRAM files should not be loaded into FAStT storage servers connected to FAStT EXP100 drive expansion enclosures. - The FAStT600 storage servers require controller firmware version 05.41.5x.xx and its associated NVSRAM file to be installed before it can be attached to the FAStT EXP100 drive expansion enclosures. - For the FAStT600 Turbo, FAStT700 and FAStT900 storage servers connected to FAStT EXP100 drive expansion enclosures, the controller firmware version 06.10.xx.xx and its associated NVSRAM file must be used. - For the FAStT100 storage servers, the controller firmware version 05.42.xx.xx and its associated NVSRAM file must be used. CONTENTS ----------------- 1.0 Overview 2.0 Change History 2.1 Code levels at release 3.0 Installation and Setup Instructions 4.0 Configuration Information 5.0 Unattended Mode 6.0 Web Sites and Support Phone Number 7.0 Trademarks and Notices 8.0 Disclaimer ======================================================================= 1.0 Overview ------------------- This IBM FAStT Storage Manager release includes the IBM FAStT Storage Manager Version 9.1 for Novell NetWare. It is required for managing the FAStT storage servers - FASTtT600 Turbo, FAStT700 and FAStT900 - with controller firmware version 06.10.xx.xx installed. The SM9ClientCode directory contains files necessary for installing the IBM FAStT Storage Manager Software for NetWare. The controller Firmware and NVSRAM files are located on the FAStT Storage Manager Version 9.10 Support for Microsoft Windows OSes CD in the Firmware and NVSRAM directories. Please Refer to the IBM TotalStorage™ Support Web Site or the FAStT Storage Manager Version 9.10 Support for Novell Netware CD for the IBM FAStT Storage Manager version 9 Installation and Support Guides for Intel-based Operating Systems. This guide along with the FAStT Storage Manager program Online Help provide the installation and support information. IMPORTANT: This release of IBM FAStT Storage Manager host software supports all FAStT Storage Servers with general released firmware versions from 04.01.xx.xx up to 06.10.xx.xx. Refer to the IBM FAStT Support Web Site for latest FAStT controller firmware and NVSRAM files for IBM machine types 1722, 1724, 1742, 3542 and 3552. The following table shows the first four digits of the latest controller firmware versions that are currently available free-of- charge for various models of the FAStT storage servers. --------------------------------------------------- | | Controller firmware version | |------------------|---------------|----------------| | FAStT | included with | included in the| | Storage Server | purchase | EXP100 purchase| | Model | | | |------------------|---------------|----------------| | FAStT900 (1742) | 06.10.xx.xx | 06.10.xx.xx | |------------------|---------------|----------------| | FAStT600 Single | 05.34.xx.xx | N/A | | Controller Opt. | | | | (1722) | | | |------------------|---------------|----------------| | FAStT600 | 05.34.xx.xx | 05.41.xx.xx | | Standard Option | | (for enabling | | (1722) | | EXP100 attach | | | | -ment ONLY) | |------------------|---------------|----------------| | FAStT600 Turbo | 06.10.xx.xx | 06.10.xx.xx | | Option (1722) | | | |------------------|---------------|----------------| | FAStT700 (1742) | 06.10.xx.xx | 06.10.xx.xx | |------------------|---------------|----------------| | FAStT500 (3552) | 05.30.xx.xx | N/A | |------------------|---------------|----------------| | FAStT200 (3542) | 05.30.xx.xx | N/A | |------------------|---------------|----------------| | FAStT100 (1724) | 05.42.xx.xx | 05.42.xx.xx | | | (for FAStT100 | | | | only) | | ---------------------------------------------------- Note: - The FAStT Storage Server controller firmware version 05.40.xx.xx and earlier along with its associated NVSRAM files should not be loaded into FAStT storage servers connected to FAStT EXP100 drive expansion enclosures. - The FAStT600 storage servers require controller firmware version 05.41.5x.xx and its associated NVSRAM file to be installed before it can be attached to the FAStT EXP100 drive expansion enclosures. - For the FAStT600 Turbo, FAStT700 and FAStT900 storage servers connected to FAStT EXP100 drive expansion enclosures, the controller firmware version 06.10.xx.xx and its associated NVSRAM file must be used. - For the FAStT100 storage servers, the controller firmware version 05.42.xx.xx and its associated NVSRAM file must be used. New features that are introduced with the controller firmware version 06.10.xx.xx or later will not be available for any FAStT storage server controllers without the controller firmware version 06.10.xx.xx installed. 1.1 Known Issues/Limitations ----------------------------------------- 1. Storage Manager prompts you for a password if all hard disk drives are removed from the storage subsystem. After removing all drives from a storage subsystem (or not powering on drives and only the controller), the IBM FAStT Storage Manager software will prompt you for a password when trying to start the software or trying to perform protected operations. Any password entered will fail. Password information is stored on a reserved area of each hard disk drive on the storage subsystem. Each drive stores a mirrored copy of the password data. When there are no drives in the storage subsystem, the storage management software does not find the password data when you attempt password protected operations. Add one drive to the storage subsystem and retry the operation. Since the RAID controller unit should not be powered on until the expansion units are attached and powered on, this should be done by powering off the RAID controller unit, properly attaching all expansion units (with drives installed), to the RAID controller unit and powering them on, and then powering the RAID controller unit back on. At this point the storage subsystems can be re-discovered and managed using the IBM FAStT Storage Manager 8.4 software. 2. The IBM FAStT Storage Server hardware and software is designed to have redundant paths from the host system to ensure the availability of storage. However, it is possible to connect a single host adapter from the host system to one of the controller minihubs and then connect this minihub to the minihub of the other controller. This configuration will create a FC-AL loop between the host adapter and the two IBM FAStT Storage Server controllers and no redundant path to the host system. When you connect the two minihubs together, always connect the "IN" port of one minihub to the "OUT" port of the other minihub or vice versa. Do not connect the "IN" port of one to the "IN" port of the other minihub or the "OUT" port of one minihub to the "OUT" port of the other minihub. 3. When trying to unload the Storage Manager Agent it will not completely unload. After running the "Java -killxxx" command you must then type "unload Java" at the server console. You may then restart the Novell GUI console by typing "startx" at the server console. 4. When trying to configure disks in Console One you will first need to allow the disks to finish synchronizing in Storage Manager prior to trying to create your disks in Console One. 5. When creating a Remote Mirror of a base logical drive, in the case where a FlashCopy of the base logical drive has already been created, the following restriction applies. If the Remote Mirror relationship is created while the base logical drive is receiving I/O, the FlashCopy logical drive will be failed. The work around is to quiesce I/O to the base logical drive while you are creating the remote mirror relationship. Alternatively, if the Remote Mirror relationship is created before creating the FlashCopy logical drive, the FlashCopy logical drive will not be failed. 6. Dynamically changing the cache read ahead multiplier setting via the storage manager client may result in an error message indicating the operation has failed. Despite the error message, the request to change the cache read ahead multiplier will remain queued to the controllers and will eventually complete when I/O activity to the storage subsystem has subsided. In order to avoid the error message and any delays in the cache read ahead multiplier value changing, it is recommended to change the cache read ahead multiplier when the subsystem is in a quiesced state. 7. When managing the FAStT Storage Servers with firmware version 05.3x.xx.xx, the Help window of the Subsystem Management window may not be displayed correctly the topics that are listed as result of executing a full text search. 8. When migrating array(s) from a dual controller FAStT storage server to a single controller FAStT storage server, you must first set the preferred owner of the to-be-migrated array(s) to be controller A before inserting it into the drive slots of a single controller FAStT storage server. Otherwise, the array(s) will not be added to the single controller FAStT storage server correctly which might cause problems. 9. When managing a single controller FAStT Storage Server model, do not use the menu option - Configuration->Automatic... - in the Subsystem Management window to create LUNs. You might not be able to access or manage LUNs that are created this way. 10. You must suspend all I/O while ESM firmware downloads if you select multiple enclosures for downloading ESM firmware. If you select only one enclosure for download at a time, you can download ESM firmware with I/Os. However, IBM recommends that you suspend all I/O activity to perform firmware upgrades. 11. If the EXP100 ESM firmware version is 953x or earlier, no IOs are allowed during the duration that the EXP100 ESMs are being updated with new firmware, including clustering reservation checking IOs. 12. After you replace a controller with a new controller in the single controller models of FAStT storage servers, the premium features become unauthorized and are out of compliance. Any premium features not supported by the firmware of the new controller are unavailable. The work-around is to upgrade the firmware in the new controller to the same level as the removed controller and re-enable the premium features using the key files that you were provided when the premium feature was originally enabled. 13. When you migrating drive Customer Replaceable Units (CRUs) from multiple FAStT storage servers into a single destination FAStT storage servers, all of the drive CRUs from the same FAStT storage server should be moved as a ‘set’ into the new destination FAStT storage server. Before moving the next ‘set’ of drive CRUs, ensure that all of the drive CRUs for a single ‘set’ have been moved to the destination FAStT storage server. If drive CRUs are not moved as a ‘set’ to the destination FAStT storage servers, the newly relocated array may not appear in the Subsystem Management window. 14. Enclosure IDs may be listed incorrectly in the Subsystem Management window, even if the Enclosure ID switch settings appear to be correct. This is because of the physical design and movement of the Enclosure ID switch, it is possible to leave the switch in a “dead zone” between ID numbers, which will return an incorrect Enclosure ID (this value is 0 in most cases) to the storage management software. When setting the Enclosure ID, ensure that the switch has actuated completely and has settled where the value is clearly visible in the viewing window. 15. To download controller firmware, you must select the drive where the firmware is located. If the drive you select does not respond, the File Selection dialog box will revert to the A: drive and display an error message that drive A: is not ready if there are no media in drive A:. 16. The FAStT storage server when configured with the FAStT EXP100 SATA Drive Expansion Unit is currently reporting a higher frequency of informational events such as Destination Driver Events (DDEs) and FibreChannel link up/down events ... in the FAStT Controller event log compared to the FAStT storage server configured with Fibre Channel drives. Slower response times of SATA disk drives compared to Fibre Channel disk drives cause higher I/O retries from the FAStT storage server controllers, resulting in a greater number of informational events logged. In addition, the number of information events reported in the FAStT storage server event log will also grow in proportion to the increase in I/Os to the Logical Drives. In all cases, the FAStT storage server controller will always successfully service the timeout I/O on the subsequent retries. 17. When saving the FAStT storage server event log entries, it may take up to several minutes to save all entries in the event log depending on the FAStT management workstation resources. However, the FAStT Storage Manager client GUI will show the completion of the event log saving almost instantly. The work around is to check the file size of the file that the event log entries are saved periodically; if the file size does not change, the event log saving is completed. 18. Do not perform other storage management tasks, such as creating or deleting logical drives, reconstructing arrays, and so on, while downloading the FAStT storage server controller firmware and FAStT EXP ESM firmware. It is recommended that you close all storage management sessions (other than the session that you use to upgrade the firmware) to the FAStT storage server that you plan to update. 19. Inter-operability with tape devices is supported on separate HBA and switch zones. New limitations with version 9.10.xx.02 release 20. Certain Storage Manager Command Line Interface (SMcli) commands require double-quotes as part of the syntax. The NetWare operating system removes the double-quotes causing the scripts to fail. The workaround is to pass the command through to SMcli using a text file if the double quotes are required as part of the command. The quotes will be preserved and the script will execute correctly. 21. On newly installed versions of NetWare, hot_add will not run if it is not in the search path in the autoexec.ncf file. Edit the autoexec.ncf file and add the following to the search path: search add sys:\ After adding the information to the search path, be sure to save the file and restart the computer. 22. The FAStT Copy Service RVM is not supported at this time for FAStT600 Base and Single Controller storage servers models. 23. An NSS volume mapped to a Windows client is rendered inaccessible after a "cluster leave" command on one cluster node caused the NSS Pool to be migrated to the other cluster node. 24. In the Storage Manager version 9 client Subsystem Management window, the preferred owner of a defined logical drive can not be changed if the logical drive is managed by the preferred owner/controller. There is no work-around. If the drive is currently managed by a non-preferred owner/controller, one can change the currently managed non-preferred owner/controller into currently managed preferred owner/controller. 25. Concurrent firmware download (downloading firmware/NVSRAM to the FAStT storage server controllers with IOs to the host servers) is not supported when upgrading the controller firmware from a 05.xx.xx.xx version to a 06.10.xx.xx version. ALL IOs must be stopped during the version 06.10.xx.xx controller firmware upgrade from a pre-06.10.xx.xx version. 26. Do not pull or inserting drives during the drive firmware download. In addition, ALL IOs must also be stopped during the drive firmware download. Otherwise, drives may be shown as missing, unavailable or failed. 27. Controller diagnostics will not run in a FAStT storage server with single controller. 28. When instructing to remove and reinsert or to replace a hard drive, wait at least 70 seconds before inserting either the removed existing drive or the new drive into the drive slot. Similarly, wait at least 70 seconds before reinserting either the removed existing ESM module or the new ESM module into the empty ESM slot in the EXP drive expansion enclosure. There is no work-around. 29. Staged firmware and NVSRAM download function is not available on the FAStT700 (machine type 1742) models with firmware 06.1x.00.00 in conjunction with IBM Storage Manager 09.1x.xx.xx. ======================================================================= 1.3 Enhancements --------------------------- IMPORTANT: New features that are introduced with the FAStT Storage Manager version 9.1 host software will not be available for any FAStT storage server controllers without the controller firmware version 06.10.xx.xx installed. The FAStT storage server controller firmware version 6.10.xx.xx is available for the following FAStT storage server only - FAStT600 Turbo option, FAStT700 and FAStT900. Please contact your IBM service representative or IBM resellers for availability of additional FAStT storage server models support with controller firmware version 6.10.xx in the future. A summary list of the new features that are introduced with the FAStT Storage Manager version 9.1 host software for Netware operating systems in conjunction with the FAStT storage server controller firmware version 06.10.xx.xx is as followed: - Enhance Remote Mirroring support. Besides Metro Mirroring, IBM FAStT Storage Manager version 9.1 also supports Global Copy and Global Mirroring Remote Mirror options. Please refer the IBM FAStT Storage Manager Version 9 Copy Services User's Guide for more information. - Parallel hard drive firmware download support. Up to four different drive firmware packages can be downloaded to multiple drives of four different drive types simultaneously. Note: Drive firmware download is an offline management event. You must schedule downtime for the download because no IOs to the storage server are allowed during the drive firmware download process. - Staged controller firmware download support. The controller firmware and NVSRAM can be downloaded to the FAStT600 Turbo and FAStT900 storage server Flash area for later activation. Note: FAStT700 storage server does not support this functionality. - Full command-line SMcli support. - Support for both FC and SATA hard-drive technology EXP enclosures as long as the FC (EXP700, EXP500) and SATA (EXP100) EXP drive expansion enclosures are installed on different FAStT storage servers. - Improve FAStT storage manager client Subsystem Management GUI interface - Serviceability enhancements: This includes one-click collection of support data, drive diagnostic data, drive channel state management, controller ‘service mode’, reporting of none functional controller and ability to save host topology information. - Improve media error handling for better reporting of unreadable sectors in the FAStT storage server event log and persistent reporting of unreadable sectors. Please refer to the New Features section of the IBM FAStT Storage Manager version 9.1 Installation and Support Guide for Intel-based Operating Systems for additional information about the IBM FAStT Storage Manager version 9.1 enhancements. ======================================================================= 1.4 Prerequisites ------------------------ 1. JAVA JVM version 1.4.2 2. NetWare 6 with Support Pack 4, Netware 6.5 with support pack 2 3. "Direct connection of the FAStT600 to a host system running Microsoft Windows, Novell NetWare or x86 Linux is only supported using the IBM FAStT FC2-133 Host Bus Adapter (HBA), IBM option part number 24P0960 or feature code 2104 with the last 6 digits of the 13 digit serial number of the HBA is H21160 or higher. For example, if the serial number is FFC0308H21161, the last 6 digits will be H21161, which indicates that this HBA meets the FAStT600 direct connect prerequisite. In addition, direct connect to the NAS 300G (Machine Type 5196) Model G27 or Model G02 containing Feature Code 3706 is only supported if the last 6 digits of the 13 digit serial number of the HBA is above H21160. ======================================================================= 1.5 Dependencies -------------------------- IBM FAStT Storage Manager version 09.10.xx.xx provides full management support for IBM machine types 3552 and 3542 storage controllers that have at least firmware version 04.01.xx.xx, IBM Machine type 1742 storage controllers that have at least firmware version 05.00.04.xx, IBM Machine type 1742-900 and Machine type 1722 storage controllers that have at least firmware version 05.3x.xx.xx or IBM Machine type 1724 storage controllers that have at least firmware version 05.42.xx.xx. The only IBM FAStT Storage Manager version 09.10.xx.xx management function supported on FAStT Storage Servers with controller firmware version 04.xx.xx.xx up to 04.xx.02.xx is controller firmware and NVSRAM download. ======================================================================= 2.0 Change History ---------------------------- Version 09.10.xx.02 dated August 31, 2004 - Enhance Remote Mirroring support. Besides Metro Mirroring, IBM FAStT Storage Manager version 9.1 also supports Global Copy and Global Mirroring Remote Mirror options. - Parallel hard drive firmware download. - Staged controller firmware download. - Full command-line SMcli support. - Improve FAStT storage manager client Subsystem Management GUI - Adding additional diagnostic features - Drive Channel status, hard drive sector failure list. Version 08.42.xx.02 dated 08/27/2004 - Support the new FAStT storage server model - FAStT100 (machine type 1724 - model 100.) The FAStT100 storage server controller firmware version must be 05.42.07.xx or later. The EXP100 ESM firmware version must be 955x or higher. Note: Do not use IBMSAN failover driver in the Netware servers that has mapped LUNs from the FAStT100 storage server. Version 08.42.G5.00 dated 06/18/2004 - Support for FAStT600 and FAStT900 storage servers in configurations with EXP100 drive expansion enclosures. Version 08.40.G5.04 dated 04/05/2004 - Support for FAStT600 single controller model 6LX, 6LU. ======================================================================= 2.1 Key Features added to latest release of IBM FAStT Storage Manager host software. ------------------------------------------------------------------------- - Enhance Remote Mirroring support. Besides Metro Mirroring, IBM FAStT Storage Manager version 9.1 also supports Global Copy and Global Mirroring Remote Mirror options. - Parallel hard drive firmware download. - Staged controller firmware download. - Full command-line SMcli support. - Support new EXP drive expansion enclosure model. - Support for both FC and SATA hard-drive technology EXP enclosures as long as the FC (EXP700, EXP500) and SATA (EXP100) EXP drive expansion enclosures are installed on different FAStT storage servers. - Improve FAStT storage manager client Subsystem Management GUI - Adding additional diagnostic features - Drive Channel status, hard drive sectors failure list. ======================================================================= 2.2 Code levels at time of release are as follows ------------------------------------------------------------------ 1. IBM FAStT Storage Manager Client version: 09.10.G5.02 (SMclient-NETW-09.10.G5.02.zip) 2. There are not any separate installation packages for the IBM FAStT Storage Manager version 9 Agent and Utilities software packages as in previous releases of the IBM FAStT Storage Manager host software for Netware OS. The Storage Manager Agent and Utilities software packages are software installation options that can be selected for installing together with the IBM FAStT Storage Manager Client host software. Refer to the http://www.ibm.com/storage/support/fastt IBM TotalStorage™ Disk Storage Systems Technical Support web site for the latest supported host adapters, device drivers, and updated readme. ======================================================================= 3.0 Installation and Setup Instructions ---------------------------------------------------- 3.1 Step-by-step instructions for this code update are as follows ---------------------------------------------------------------------------------------- 1. Install and update the driver for the IBM FAStT Host Adapter. a. Install the hardware by using the instructions that come with the adapter. b. Install the IBM FAStT Host Adapter driver by using the instructions provided in the readme.txt file located in the Host_Adapter directory on this installation CD. c. Install the Novell Netware native fail-over device driver. Note: IBMSAN fail-over device drive is not supported for NW 6 with SP4 or higher and NW 6.5. 2. Install the new Storage Manager version 9 software. If there are previous version of the IBM FAStT Storage Manager version installed in the system, uninstall it before installing the new version of the storage manager software. Note: Use the install.ncf file to start the FAStT storage manager version 9 host software installation instead of the product.ni file as in the previous releases of FAStT storage manager host software. Refer to the IBM TotalStorage FAStT Storage Manager Version 9 Installation and Support Guide for Intel-based Operating System Environments for detailed uninstalled and installed instructions. ======================================================================= 3.2 Refer to the Host_Adapter directory on this installation CD for the applicable drivers. --------------------------------------------------------------------- Refer to the IBM Support Web Site for the latest supported host adapters, device drivers, and updated readme. At this time, the supported drivers are as follows: 1. IBM FAStT Host Adapter device driver for NetWare version 6.51d for IBM FAStT FC HBAs and 6.80F for IBM FAStT FC2 and FC2-133 HBAs. 2. LSIMPE.CDM version 1.00.04 dated May 3th, 2004 or later 3. MM.NLM version 3.20.07 dated December 10th, 2003 or later. 4. NWPA.NLM version 3.20.01 dated December 1st, 2003 or later. Note: The IBMSAN.CDM version 106e dated November 4th, 2002 is not supported for NW6 SP3 or later and for NW6.5. In addition, this driver will not recognize LUNs from the FAStT100 storage server. This driver is for NW 6 SP2 and earlier and NW 5.1 SP6 only. ======================================================================= 3.3 Helpful Hints ------------------ 1. The FAStT Storage Management dialog windows may be displayed cropped without the vertical and horizontal scroll bars. Just move the mouse pointer over the edge of the window until the mouse pointer change to window resize pointer, left click and hold to grip the window edge to resize it. 2. If you are unable to see the maximum number of drives during Automatic Configuration, you should be able to use Manual Configuration to select individual drives and select the maximum number of drives allowed. 3. Depending on the storage subsystem that you have purchased, you may have to purchase the FAST storage partitioning premium feature option or an option to upgrade the number of supported partitions in a storage subsystem. Please see IBM Marketing representatives or IBM resellers for more information. - IBM FAStT100 storage subsystem (machine type 1724): The standard configuration does not have the FAST storage partitioning premium enabled. Four partition, eight partition, sixteen and an upgrade from four to eight partition storage partitioning premium feature options can be purchased. - IBM FAStT600 storage subsystem (machine type 1722): The standard configuration does not have the FAST storage partitioning premium enabled. Four partition, eight partition, sixteen and an upgrade from four to eight partition storage partitioning premium feature options can be purchased. The IBM FAStT600 Turbo option comes with 8 partition storage partitioning premium option installed. An upgrade to 64 partitions can be purchased for the IBM FAStT600 Turbo option. - IBM FAStT200 (machine type 3542: The standard configuration has 16 partition storage partitioning premium option installed. No additional storage partitioning premium feature options can be purchased for these storage subsystems. - IBM FAStT500 and FAStT700 storage subsystems (machine type 3552 and 1742 - models 1RU and 1RX, respectively): The standard configuration has 64 partition storage partitioning premium option installed. No additional storage partitioning premium feature options can be purchased for these storage subsystems. - IBM FAStT900 storage subsystem (machine type 1742 - models 90X and 90U): The standard configuration has 16 partition storage partitioning premium option installed. An upgrade from 16 to 64 partition storage partitioning premium feature option can be purchased. 4. Fabric topology zoning requirement. To avoid possible problem at the host level, it is best practice that all Fibre Channel (FC) Switches must be zoned such that a single FC host bus adapter can only access one controller per storage array. In addition, this zoning requirement also ensures the maximum number of host connections can be seen and log into the controller FC host port. This is because if a FC HBA port is seen by both controller A and B host ports, it will be counted as two host connections to the storage subsystem - one for controller A port and one for controller B port. Note: The FAStT Storage Subsystem FAStT900, FAStT700 and FAStT500 (IBM machine type 1742 and 3552) have two ports per controller - one per minihub slot. The FAStT Storage FAStT600 (IBM machine type 1722) has two ports per controller. The FAStT storage Subsystem FAStT200 (IBM machine type 3542) has only one port per controller. 5. The FAStT controller host ports or the Fibre Channel HBA ports can not be connected to a Cisco FC switch ports with "trunking" enable. You might encounter failover and failback problems if you do not change the Cisco FC switch port to "non-trunking" using the following procedure: a. Launch the Cicso FC switch Device Manager GUI. b. Select one or more ports by a single click. c. Right click the port(s) and select Configure, a new window pops up d. Select the "Trunk Config" tab from this window, a new window opens e. In this window under Admin, select the "non-trunk" radio button, it is set to auto by default. f. Refresh the entire fabric. 6. When making serial connections to the FAStT storage controller, the baud rate is recommended to be set at either 38200 or 57600. Note: Do not make any connections to the FAStT storage server serial ports unless it is instructed by IBM Support. Incorrect use of the serial port might result in lost of configuration, and possibly, data. ======================================================================= 4.0 Configuration Information ---------------------------------------- 4.1 Configuration Settings ------------------------------------ 1. By default, the IBM FAStT Storage Manager 9.1 firmware does not automatically map logical drives when the IBM FAStT storage partitioning premium feature is enabled. This means that the logical drives after being created are not automatically presented to the host systems. a. For a new installation, after creating new arrays and logical drives, create a storage partition with the host type of Netware-failover (when using the Novell native fail-over driver) or Netware-IBMSAN (when using the IBMSAN fail-over driver) and map the logical drives to this partition. b. If you are upgrading the NVSRAM with Storage Partitions and the host system OS was other than Microsoft Windows NT is accessing the default host group, you will need to change the default host type. After upgrading the NVSRAM, the default host type is reset to Windows non-clustered (SP5 or higher). Refer to the IBM FAStT Storage Manager online help to learn more about creating storage partitions and changing host types. 2. When you are configuring IBM machine type 1722, 1724, 1742, 3542, or 3552 storage controllers as boot devices, contact IBM support for supported configurations and instructions for configuring IBM storage controllers as boot devices. 3. When you are configuring IBM machine type 1742 or 3552 storage controllers in clustered Remote Mirror configurations, contact IBM support for supported cluster configurations and instructions for configuring IBM storage controllers in clustered Remote Mirror configurations. ======================================================================= 4.3 Hardware status and information -------------------------------------------------- For more information, refer to the IBM TotalStorage™ Disk Storage Systems Technical Support web site. ======================================================================= 4.3 Unsupported configurations ------------------------------------------- The following lists configurations that are currently not being supported with IBM FAStT Storage Manager 9.1. 1. The intermixing of FAStT EXP100 (SATA) and EXP 700 (FC) drive expansion enclosures in the same FAStT storage server is not supported. In addition, the FAStT100 (machine type 1724) can not be connected to EXP700 (FC) drive expansion enclosure. 2. Fibre Channel loop environments with the IBM Fibre Channel Hub, machine type 3523 and 3534, in conjunction with the IBM Fibre Channel Switch, machine types 2109-S16, 2109-F16 or 2109-S8. In this configuration, the hub is connected between the switch and the IBM Fibre Channel RAID Controllers. 3. The IBM Fibre Channel Hub, machine type 3523, connected to IBM machine type 3542, 1742 and 3552. 4. The IBM Netfinity Fibre Channel Hub, machine type 3523 when running Novell NetWare and configuring for mulitpath I/O failover. 5.0 Unattended Mode -------------------------------- None. ======================================================================= 6.0 WEB Sites and Support Phone Number ---------------------------------------- 6.1 IBM TotalStorage™ Disk Storage Systems Technical Support web site: http://www.ibm.com/storage/support/fastt 6.2 IBM TotalStorage™ Marketing Web Site: http://www.storage.ibm.com/hardsoft/disk/fastt/index.html 6.3 If you have any questions about this update, or problems applying the update go to the following Help Center World Telephone Numbers URL: 800-IBM-SERV (800-426-7378) Hardware Support #: 800-426-4378 Software Support #: 800-237-5511 6.4 Website for the World Wide Support Phone list: http://www.pc.ibm.com/qtechinfo/YAST-3P2QYL.html. IMPORTANT: Register at the IBM Support and Download WEB Site to obtain notification of important product updates at www.ibm.com/servers/storage/support/fastt. Refer to the "Personalized Support" section of the web page and click on "My Support". When the Please Sign In web page displayed, if you have not previously registered to use this site, please do so now by clicking on highlighted register word in window section titled "We use IBM Registration" on the top left corner of the web page. Follow the instructions in the displayed web page to register yourself to ibm.com. Once you have registered, log into the site by entering your user id and password. In the Welcome Page, select Computer Storage in the "Select a Product Family" pull down in the hardware section and click on "go". In the Computer Storage page, scroll down to "Disk Storage Systems" category and select the appropriate machine type for your product (ie. "1724") by clicking on the check box. Scroll to the bottom of the web page and select "Save and Return". You will be returned to the main page. From the main page select your mail preferences. It is recommended to select "Flashes" and "Downloadable files" to be provided with important information on product updates. Select Submit. You should see a confirmation indicating that "Your profile was successfully updated". ======================================================================= 7.0 Trademarks and Notices ---------------------------- 7.1 The following terms are trademarks of the IBM Corporation in the United States or other countries or both: IBM FAStT TotalStorage™ the e-business logo xSeries HelpCenter Linux is a registered trademark of Linus Torvalds. Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the United States, other countries, or both. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the United states, other countries, or both. UNIX is a registered trademark of The Open Group in the United States and other countries. Other company, product, and service names may be trademarks or service marks of others. ======================================================================= 8.0 Disclaimer ---------------- 8.1 THIS DOCUMENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. IBM DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY WITH RESPECT TO THE INFORMATION IN THIS DOCUMENT. BY FURNISHING THIS DOCUMENT, IBM GRANTS NO LICENSES TO ANY PATENTS OR COPYRIGHTS. 8.2 Note to U.S. Government Users -- Documentation related to restricted rights -- Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corporation.