********************************************************************* * ServeRAID Manager * * README.TXT * * Version 7.00 * ********************************************************************* CONTENTS ________ 1.0 Overview 1.1 New features in this release 1.2 Supported operating systems 1.3 Change history 2.0 Installation and setup notes 3.0 Troubleshooting tips 3.1 General 3.2 Microsoft Windows 3.3 SCO Open UNIX and SCO UnixWare 3.4 SCO OpenServer 3.5 Novell NetWare 3.6 Linux 3.7 ServeRAID Manager running as a plug-in 4.0 Web Site and Support Phone Number 5.0 Trademarks and Notices 6.0 Disclaimer 1.0 Overview _____________ The ServeRAID Manager program is used to configure, administer, and monitor IBM ServeRAID, Adaptec HostRAID, and integrated RAID controllers (such as the LSI 1030) that are installed locally or remotely in your IBM servers. 1.1 New features in this release _________________________________ o Support for the IBM ServeRAID-7t SATA controller o Support for the Adaptec HostRAID controller o Support for new operating systems: + Microsoft Windows Server 2003, Web Edition + Microsoft Windows Server 2003 for 64-Bit Extended Systems + Novell NetWare 6.5 + Red Hat Enterprise Linux AS 3 for Intel and AMD 32-bit kernels + Red Hat Enterprise Linux AS 3 for AMD 64-bit kernels + SuSE Linux Professional 9.0 for Intel and AMD kernels o Enhanced functionality in the ServeRAID Manager: - New user-interface look and feel, featuring the Enterprise view and Physical and Logical device views - Configuration wizard for ServeRAID-7t SATA controller and Adaptec HostRAID controllers - Support for new RAID types on the ServeRAID-7t controller: + Simple volume + RAID volume + Spanned volume - The SNMP Trap Manager has been replaced by a new SNMP solution that supports "traps" and "gets" through use of a SNMP sub-agent. The new SNMP sub-agent integrates more closely with OS-specific SNMP infrastructure. NOTE: See the ServeRAID User's Reference for installation and configuration instructions. o AACCLI command-line tool for the ServeRAID-7t SATA controller, providing IPSSEND-like functionality o HRCONF command-line tool for HostRAID controllers, providing IPSSEND-like functionality. 1.2 Supported operating systems ________________________________ You can use the ServeRAID Manager program with the following operating systems: NOTE: IBM ServeRAID support for Itanium (64-bit) servers is available only on the IBM ServeRAID Support CD for Itanium, Version 6.11. For more information, see: http://www-306.ibm.com/pc/support/site.wss/MIGR-495PES.html. o Caldera OpenLinux versions 3.1 and 3.1.1 o IBM OS/2 WARP Server for e-business o Microsoft Windows 2000 Server and Advanced Server o Microsoft Windows 2000 Professional o Microsoft Windows Server 2003 Standard Edition, Enterprise Edition, and Web Edition o Microsoft Windows Server 2003 Enterprise Edition for AMD64 (Windows Server 2003 for 64-Bit Extended Systems) o Microsoft Windows Server 2003 Enterprise Edition 64-bit o Microsoft Windows NT Server 4.0 and Enterprise Edition 4.0 o Microsoft Windows NT 4.0 Workstation o Microsoft Windows XP Professional o Novell NetWare versions 5.1, 6.0, and 6.5 o Red Hat Linux versions 7.1, 7.2, 7.3, 8.0, and 9.0 o Red Hat Enterprise Linux AS 2.1 and AS 3 for Intel and AMD 32-bit kernels o Red Hat Enterprise Linux AS 3 for AMD 64-bit kernels o Red Hat Enterprise Linux AS 2.1 and AS 3 for Itanium 64-bit kernels o SCO OpenServer 5.0.6a and 5.0.7 o SCO Open UNIX 8.0 o SCO UnixWare versions 7.1.1 and 7.1.3 o SCO UnitedLinux 4.0 o SuSE Linux Professional versions 7.1, 7.2, 7.3, 8.0, 8.1 o SuSE Linux Professional 8.2 and 9.0 for Intel and AMD kernels o SuSE Linux Enterprise Server 8 o SuSE Linux Enterprise Server 8 for AMD64 o SuSE Linux Enterprise Server 8 64-bit o Turbolinux versions 6.5 and 7.0 o Turbolinux Enterprise Server 8 Minimum System Requirements: Intel Compatible 500 MHz processor 128 MB RAM 35 MB hard disk drive space 256 color video mode 1.2 Change history ___________________ ServeRAID 7.00.18: o Fixed a problem with SMTP notifications using an invalid outgoing address. 2.0 Installation and setup notes _________________________________ o Refer to the IBM ServeRAID User's Reference (SRAID.PDF) in the /BOOKS directory on the "IBM ServeRAID Support" CD or the "IBM ServeRAID-7e (Adaptec HostRAID) Support" CD for installation information. o To install the ServeRAID Manager on Red Hat Enterprise Linux, AS 3 or WS 3, you must install two packages from the Red Hat installation CD: - compat-libstdc++-7.3-2.96.122.i386.rpm - compat-libstdc++--devel-7.3-2.96.122.i386.rpm NOTE: The version string in the file name may be different than above; be sure to check the version string on the Red Hat CD. For example, type: rpm --install /mnt/compat-libstdc++-7.3-2.96.122.i386.rpm where mnt is the mount point of the CD-ROM drive. o The ServeRAID Manager generates log files automatically to assist in tracking ServeRAID activity. The log files are created in the directory where the ServeRAID Manager is installed. * RaidEvt.log - Contains the information reported in the ServeRAID Manager event viewer for all local and remote systems. * RaidEvtA.log - Contains the information reported in the ServeRAID Manager event viewer for the local system. * RaidNot.log - Contains the information reported in the Notification Manager event viewer. * RaidSec.log - Contains the information reported in the Security Manager event viewer. * RaidErr.log - Contains Java messages generated by the ServeRAID Manager. * RaidErrA.log - Contains Java messages generated by the ServeRAID Manager agent. Information written to these files is appended to the existing files to maintain a history. However, if any of the files reach a size of 200,000 bytes, the file is copied to a new file with the extension .OLD and the original (that is, the LOG file) is deleted and recreated. If a .OLD file already exists, the existing .OLD file is destroyed. o You can configure ServeRAID Manager settings on other servers exactly as they are configured on one server. To replicate the ServeRAID Manager tree, notification list, and security list, do the following: 1. Install the ServeRAID Manager on one server. 2. Start the ServeRAID Manager. Using the 'Add remote system' action, define the servers for your tree. 3. Open the Notification Manager. Using the 'Add system' action, define the notification list. 4. Open the Security Manager. Using the 'Add user' action, define the security list. 5. Exit the ServeRAID Manager. 6. Copy the following files onto a diskette from the directory where the ServeRAID Manager is installed: RaidMSys.ser --> to replicate the tree RaidNLst.ser --> to replicate the notification list RaidSLst.ser --> to replicate the security list RaidSMTP.ser --> to replicate the SMTP e-mail notification list RaidJob.ser --> to replicate the jobs in the Task Scheduler 7. Install the ServeRAID Manager on the other servers. 8. Copy the files from the diskette into the directory where the ServeRAID Manager is installed on the other servers. o For ServeRAID series 3, 4, 5 and 6 controllers, the ServeRAID Manager can monitor status information returned from certain enclosures. If there are any problems, information such as fan status, power supply status, and temperature status is collected and reported in the event viewer. To monitor an enclosure, do the following: 1. Write down the description displayed in the 'Product or Model Number' field of the enclosure device information panel. 2. Exit the ServeRAID Manager. 3. Using a text editor, open the RaidDev.pps file. This file is in the directory where the ServeRAID Manager is installed. 4. Using the enclosure description from step 1, add a line to the file. For example, if the description is 3520EX10, add the following: 3520EX10=true 5. Save and close the file. 6. Restart the ServeRAID Manager. 3.0 Troubleshooting tips _________________________ 3.1 General _________________ o The ServeRAID Manager will not start on a server that is using only 16 colors. The ServeRAID Manager supports a minimum of 256 colors. You must switch the video mode from 16 colors to a mode with at least 256 colors. o If the ServeRAID Manager console does not repaint correctly, select the View->Refresh menu item to repaint the screen. 3.2 Microsoft Windows ______________________ o The ServeRAID Manager is distorted and hard to read. The Java Virtual Machine has a problem with the 256-color palette. Set the Display Properties Settings to a color mode with greater than 256 colors. o If a channel on the LSI 1030 controller does not contain any SCSI devices, the controller will not appear in the ServeRAID Manager. o When you shut down Windows, you may see the message "unexpected shutdown". Windows displays this message if the ServeRAID Manager Agent fails to exit within 3 seconds. It has no affect on file I/O or other system operations and can be ignored. 3.3 SCO Open UNIX and SCO UnixWare ___________________________________________ o On Unixware, the ServeRAID Manager does not support the agent alarm. You cannot set the alarm to notify you of system events. o Miscellaneous problems occur when the key is enabled. Turn off the key. o Images (such as .GIFs) might not display when using the DISPLAY environment variable to display the application on a remote X platform. 3.4 SCO OpenServer ___________________ o Unable to navigate using the mouse while the key is enabled. Turn off the key or see SCO Technical Article number 108877 at www.sco.com for instructions on how to clear the key modifier. 3.5 Novell NetWare ___________________ o When starting the NetWare operating system, the ServeRAID agent fails to start. A message "The ServeRAID agent failed to start" displays when starting the server. The server is unable to load the ServeRAID agent. This is usually caused by loading Java before the ServeRAID agent. In the file Autoexec.ncf, move the line "LOAD RAIDAGNT -BOOT" so that it is before any lines that reference Java. o Due to incompatible versions of the ServeRAID Manager NLMs, there can be only one ServeRAID agent running at a time. If the stand-alone version of the ServeRAID agent is running already, the IBM Director Extension ServeRAID sub-agent cannot be started successfully, and vice versa. 3.6 Linux __________ o If you cannot connect to a remote ServeRAID Manager installed on a Linux system, verify that the TCP/IP hosts file is configured properly. 1. Open the /etc/hosts file. NOTE: The following is an example: 127.0.0.1 localhost.localdomain localhost matrix 2. If the hostname of the system is identified on the line with 127.0.0.1, you must create a new host line. 3. Remove the hostname from the 127.0.0.1 line. NOTE: The following is an example: 127.0.0.1 localhost.localdomain localhost 4. On a new line, type the IP address of the system. 5. Using the Tab key, tab to the second column and enter the fully qualified hostname. 6. Using the Tab key, tab to the third column and enter the nickname for the system. NOTE: The following is an example of a completed line: 1.1.1.1 matrix.localdomain matrix where 1.1.1.1 is the IP address of the server and matrix is the hostname of the server. 7. Restart the server for changes to take effect. o On certain versions of Linux, you may see messages concerning font conversion errors. Font configuration under X-Windows is a known JVM problem; it does not affect the proper operation of the ServeRAID Manager software. To suppress these messages, add the following line to your .Xdefaults file: stringConversionWarnings: False o Some pop-up identification boxes include complete window frames when running the ServeRAID Manager in startable-CD (bootable-CD) mode. These pop-ups may run off the side of the screen due to the extra width of the window frame. This is a known problem of the fvwm window manager on the CD. o On rare occasions, the online help system may generate a Java exception. This is due to a known problem in the HTML rendering section of JFC/Swing. 3.7 ServeRAID Manager running as a plug-in ___________________________________________ o A 'plug-in', as referred to in this file and the ServeRAID Manager online help, specifically refers to IBM Director. o If the server you are managing appears as a '?' icon in the ServeRAID Manager tree, the server might not have any ServeRAID controllers installed. Check the server configuration and restart the plug-in. 4.0 Web Sites and Support Phone Number _______________________________________ o You can download new and updated files for the IBM ServeRAID and Clustering products from the IBM Support Web site: http://www.ibm.com/pc/support/ o For the latest list of supported operating systems, see the IBM Server Proven - SCSI and RAID Controllers Web site: http://www.pc.ibm.com/us/compat/controllers/matrix.html For supported operating systems on legacy (non-shipping) controllers, see: http://www.pc.ibm.com/us/compat/machines/index.html o With the original purchase of an IBM hardware product, you have access to extensive support coverage. During the IBM hardware product warranty period, you may call the IBM Personal Computer HelpCenter (1-800-772-2227 in the U.S.) for hardware product assistance covered under the terms of the IBM hardware warranty. 5.0 Trademarks and Notices ___________________________ The following terms are trademarks of the IBM Corporation in the United States or other countries or both: Active PCI OS/2 Warp HelpCenter PC Server IBM Predictive Failure Analysis Netfinity ServeRAID Netfinity Manager ServerGuide OS/2 UNIX is a registered trademark in the United States and other countries and is licensed exclusively through The Open Group. Microsoft, Windows, Windows Server 2003, Windows XP, Windows 2000, and Windows NT are trademarks or registered trademarks of Microsoft Corporation. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States, other countries, or both. Adaptec and HostRAID are trademarks or registered trademarks of Adaptec, Inc. Other company, product, and service names may be trademarks or service marks of others. 6.0 Disclaimer _______________ THIS DOCUMENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. IBM DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY WITH RESPECT TO THE INFORMATION IN THIS DOCUMENT. BY FURNISHING THIS DOCUMENT, IBM GRANTS NO LICENSES TO ANY PATENTS OR COPYRIGHTS. Note to U.S. Government Users -- Documentation related to restricted rights -- Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corporation.