This README file contains the latest information about installing IBM FAStT Storage Manager 8.21 for Novell NetWare 6. Refer to the IBM Support Website for the latest information and updated readme file. Last Update: 07/22/2002 CONTENTS ----------------- 1.0 Overview 2.0 Change History 2.1 Code levels at release 3.0 Installation and Setup Instructions 4.0 Configuration Information 5.0 Unattended Mode 6.0 Web Sites and Support Phone Number 7.0 Trademarks and Notices 8.0 Disclaimer ======================================================================= 1.0 Overview ------------------- This IBM FAStT Storage Manager release includes the IBM FAStT Storage Manager Version 8.21 for Novell NetWare 6. The NetWare CD-ROM directory contains the documentation and files necessary for installing the IBM FAStT Storage Manager Software version for NetWare. The IBM FAStT Storage Manager version 8.21 Installation and Support Guide is also available on IBM's Support Web Site as a downloadable Portable Document Format (PDF) file. The latest Firmware and NVSRAM files for IBM machine types 1742, 3542 and 3552 are available on IBM's Support Web Site. 1.1 Known Issues/Limitations ----------------------------------------- 1. Upgrading FAStT500 with 512MB Cache. If you are upgrading controller firmware on a FAStT500 (machine type 3552) with 512MB of cache, you will need to stop I/O and reboot the controller before upgrading firmware followed by NVSRAM. To determine Storage Controller cache level, perform the following: a. On a storage management station start the client software and select a storage subsystem. b. Select Tools -> Manage Device to open the Subsystem Management Window. c. Highlight the Storage Subsystem that you are upgrading and then select Storage Subsystem -> Profile. It may take a little time for it to create the Storage Subsystem profile. d. Under the Controllers heading is an entry that displays information similar to the following example: Cache/processor size (MB): 256/32 2. Storage Manager prompts you for a password if all hard disk drives are removed from the storage subsystem. After removing all drives from a storage subsystem (or not powering on drives and only the controller), the IBM FAStT Storage Manager software will prompt you for a password when trying to start the software or trying to perform protected operations. Any password entered will fail. Password information is stored on a reserved area of each hard disk drive on the storage subsystem. Each drive stores a mirrored copy of the password data. When there are no drives in the storage subsystem, the storage management software does not find the password data when you attempt password protected operations. Add one drive to the storage subsystem and retry the operation. 3. Display issues when using 256 color settings. A brownish hash pattern is displayed on the windows and in online help when running in 256 color mode. Run the Storage Manager 8 application in a higher display mode. 4. The FAStT Storage Management dialog windows may be displayed cropped without the vertical and horizontal scroll bars. Just move the mouse pointer over the edge of the window until the mouse pointer change to window resize pointer, left click and hold to grip the window edge to resize it. 5. If you get "Error 21 - The Operation cannot complete because a ... is in progress" error when you issue a Subsystem Management command from the IBM FAStT Storage Manager Client, the command may be cached. If the command is cached, the IBM FAStT Storage Manager Client will run the command as soon as the controller resources are available. Wait for at least ten minutes and check to see whether the command has been run. If not, re-attempt the command. 6. If the controller in the IBM FAStT Storage Server with firmware 05.2x.xx.xx is connected to a SAN with more than 64 Host ports that can log into the controllers, one must either use the switch zoning function or rearrange the SAN connections so that only the maximum number of host ports that can be seen and log into the controller is 64. 7. If you define a large number of arrays, you will not be able to right-click a logical drive and get a pop-up menu in the Physical View of the Subsystem management window. You must use the Logical Drive pull-down menu to select the logical drive options. 8. The IBM FAStT Storage Server hardware and software is designed to have redundant paths from the host system to ensure the availability of storage. However, it is possible to connect a single host adapter from the host system to one of the controller minihubs and then connect this minihub to the minihub of the other controller. This configuration will create a FC-AL loop between the host adapter and the two IBM FAStT Storage Server controllers and no redundant path to the host system. When you connect the two minihubs together, always connect the "IN" port of one minihub to the "OUT" port of the other minihub or vice versa. Do not connect the "IN" port of one to the "IN" port of the other minihub or the "OUT" port of one minihub to the "OUT" port of the other minihub. 9. When using the IBM FAStT Storage Manager 8.2 Remote Mirroring Premium Feature. The maximum number of logical drives supported is reduced to 256 Logical Drives for Machine Type 1742 and 16 mirrors and 128 Logical Drives and 8 mirrors for Machine Type 3552. Remote Mirroring is not supported on the machine type 3542. 10. When trying to unload the Storage Manager Agent it will not completely unload. After running the "java -killxxx" command you must then type "unload java" at the server console. You may then restart the Novell GUI console by typing "startx" at the server console. 11. When trying to configure disks in Console One you will first need to allow the disks to finish synchronizing in Storage Manager prior to trying to create your disks in Console One. 12. The help button in the IBM FAStT Storage Manager 8.2 "Create a Flashcopy Logical Drive Wizard" does not work. The workaround is to search for Flashcopy in the Enterprise Management Window online help. 13. When creating a Remote Mirror of a base volume the following restriction applies. First, you have created a snapshot of a base volume and the base volume is receiving I/O. Second, you decide to create a mirror relationship, using the base volume as the primary volume in the mirrored pair. As you create the mirror relationship, the snapshot volume is failed. The workaround is to quiesce I/O to the base volume while you are creating the mirror relationship. Alternatively, if the mirror relationship is created before creating the snapshot volume, this will not happen. 14. When one clicks the OK button in the Locate Drive Channel window to stop Locating the Drive Enclosures on a given drive channel, the blue LEDs in all of the drive enclosures in the located drive channel change from "blinking" to solid "ON" state. To turn off the blue LED, one must locate each drive enclosure using the Locate Enclosure button in Drive Enclosure Component window. When the "OK" button is click to stop locating drive enclosure, the blue LED for that drive enclosure is turned off. To open the Drive Enclosure 15. The IBM TotalStorage EXP700 drive enclosure blue locator LED is not supported when the EXP700 was connected to the FAStT200 storage subsystem. ======================================================================= 1.3 Enhancements --------------------------- None ======================================================================= 1.4 Prerequisites ------------------------ NetWare 6 with Support Pack 1 ======================================================================= 1.5 Dependencies -------------------------- IBM FAStT Storage Manager 8.21 requires machine types 3542, and 3552 controllers to have at least firmware version 4.00.02.00 or IBM Machine type 1742 storage controllers that have firmware version 05.00.04.xx or higher. The only IBM FAStT Storage Manager 8.21 supported management function on controllers with firmware version 04.xx.xx.xx to 04.xx.01.xx is controller firmware and NVSRAM download. ======================================================================= 2.0 Change History ---------------------------- This is the latest release of IBM FAStT Storage Manager Version 8.21 for NetWare. ======================================================================= 2.1 Key Features added to IBM FAStT Storage Manager 8.21 ------------------------------------------------------------------------------------ 1. IBM FAStT Storage Manager 8.2 FlashCopy Premium Feature. 2. Support for 2048 Logical Drives for Machine Type 1742 and 1024 Logical Drives for Machine Type 3552. 3. Host type attribute determines AVT or RDAC mode. 4. Support for Dynamic Logical Drive Expansion. 5. Support for Fibre Channel Read Link Status. 6. Support for 64 Fibre Channel logins per port. 7. Storage Partitions Enhancements. 8. Command Line Interface Enhancements. 9. Quick Start Controller IP Configurations. 10. Support for the IBM TotalStorage EXP700 ======================================================================= 2.2 Code levels at time of release are as follows ------------------------------------------------------------------ 1. Storage Controller Firmware versions: a. For machine types 1742: FW_05210101_05000200 For machine types 3552: FW_05210101_05000200 For machine types 3542: SNAP_05200800 2. Storage Controller NVSRAM versions: a. For machine type 1742: CNV1742R821NT008 b. For machine type 3552: CNV3552R821NT008 c. For machine type 3542: 1RU - CNV3542R821NT017 2RU - CNV3542R821NT018 3. IBM FAStT Storage Manager Client version: SMclient-08.21.G5.02 4. IBM FAStT Storage Manager Agent version: SMagent_08.20.15.00 5. IBM FAStT Storage Manager Utilities version: SMutil_08.20.15.00 Refer to the http:/www.ibm.com/pc/support IBM web page for the latest released code levels. ======================================================================= 3.0 Installation and Setup Instructions ---------------------------------------------------- 3.1 Step-by-step instructions for this code update are as follows ---------------------------------------------------------------------------------------- 1. Install and update the driver for the IBM FAStT Host Adapter. a. Install the hardware by using the instructions that come with the adapter. b. Install the IBM FAStT Host Adapter driver by using the instructions provided in the readme.txt file located in the Host_Adapter directory on this installation CD. c. Install the IBMSAN.CDM device driver. 2. Install the new Storage Manager version 8.21 software. Refer to the IBM FAStT Storage Manager version 8.2 for NetWare Installation and Support Guide for detailed installation instructions. ======================================================================= 3.2 Refer to the Host_Adapter directory on this installation CD for the applicable drivers. --------------------------------------------------------------------- Refer to the IBM Support Web Site for the latest supported host adapters, device drivers, and updated readme (See Section 6.1). At this time, the supported drivers are as follows: 1. IBM FAStT Host Adapter device driver for NetWare version 6.50r 2. IBMSAN multi-path device driver for NetWare version 1.06c ======================================================================= 3.3 Helpful Hints ------------------ 1. The IBM FAStT Storage Manager will prompt you for a password if an attempt is made to manage a storage subsystem where the FAStT RAID Controller Unit does not have access to any hard disk drives. This will occur even if no password has been setup. The automatic discovery will discover each storage subsystem as two separate storage subsystems. To prevent this from occurring, ensure that at least one FAStT EXP500 Expansion Unit with at least one drive is properly attached to the FAStT500 RAID Controller Unit in each storage subsystem that is being managed. Since the RAID controller unit should not be powered on until the expansion units are attached and powered on, this should be done by powering off the RAID controller unit, properly attaching all expansion units (with drives installed), to the RAID controller unit and powering them on, and then powering the RAID controller unit back on. At this point the storage subsystems can be re-discovered and managed using the IBM FAStT Storage Manager 8.2 software. 2. If you are unable to see the maximum number of drives during Automatic Configuration, you should be able to use Manual Configuration to select individual drives and select the maximum number of drives allowed. ======================================================================= 4.0 Configuration Information ---------------------------------------- 4.1 Configuration Settings ------------------------------------ 1. By default the IBM FAStT Storage Manager 8.21 firmware does not automatically map logical drives. This means that the logical drives are not automatically presented to host systems. For a new installation, after creating new arrays and logical drives; a. If your host type is NetWare, create a partition with your host type and map the logical drives to this partition. b. If upgrading with Storage Partitions and an operating system other than Windows NT is accessing the default host group, you will need to change the default host type. After upgrading, the default host type is reset to Windows NT. Refer to the IBM FAStT Storage Manager online help to learn more about creating storage partitions and changing host types. 2. When you are configuring IBM machine type 1742 or 3552 storage controllers as boot devices, contact IBM support for supported configurations and instructions for configuring IBM storage controllers as boot devices. 3. When you are configuring IBM machine type 1742, 3542 or 3552 storage controllers in clustered Remote Mirror configurations, contact IBM support for supported cluster configurations and instructions for configuring IBM storage controllers in clustered Remote Mirror configurations. ======================================================================= 4.3 Hardware status and information -------------------------------------------------- New installations for IBM Machine types 1742 and 3552 should be installed with the IBM FAStT Host Adapter and Device Driver version 6.50r. For more information, refer to the IBM Support Web site. ======================================================================= 4.3 Unsupported configurations ------------------------------------------- The following lists configurations that are currently not being supported with IBM FAStT Storage Manager 8.2. 1. Fibre Channel loop environments with the IBM Fibre Channel Hub, machine type 3523 and 3534, in conjunction with the IBM Fibre Channel Switch, machine types 2109-S16, 2109-F16 or 2109-S8. In this configuration, the hub is connected between the switch and the IBM Fibre Channel RAID Controllers. 2. The IBM Fibre Channel Hub, machine type 3523, connected to IBM machine type 3542, 1742 and 3552. 3. The IBM Netfinity Fibre Channel Hub, machine type 3523 when running Novell NetWare and configuring for mulitpath I/O failover. 5.0 Unattended Mode -------------------------------- None. 6.0 WEB Sites and Support Phone Number -------------------------------------------------------------- 6.1 IBM Support Web Site: http://www.ibm.com/pc/support 6.2 IBM eServer xSeries Marketing Web Site: http://www.ibm.com/pc/us/eserver/xseries/index.html 6.3 If you have any questions about this update, or problem applying the update go to the following Help Center World Telephone Numbers URL: http://www.ibm.com/planetwide 7.0 Trademarks and Notices ------------------------------------------ 7.1 The following terms are trademarks of the IBM Corporation in the United States or other countries or both: IBM the e-business logo HelpCenter Microsoft, Windows, and Windows 2000 are trademarks of Microsoft Corporation in the United States, other countries, or both. Other company, product, and service names may be trademarks or service marks of others. 8.2 Disclaimer ------------------------ 8.1 THIS DOCUMENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. IBM DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY WITH RESPECT TO THE INFORMATION IN THIS DOCUMENT. BY FURNISHING THIS DOCUMENT, IBM GRANTS NO LICENSES TO ANY PATENTS OR COPYRIGHTS. 8.2 Note to U.S. Government Users -- Documentation related to restricted rights -- Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corporation.