TITLE: Microsoft Windows XP SP2 Fix for RDC Audio Redirect Failure (Q886199) VERSION: 1.00 Rev. C DESCRIPTION: This package contains a fix for an audio redirect issue with Microsoft Windows XP Service Pack 2 (SP2) for the supported desktop models. This issue occurs when more than one user is connecting through Remote Desktop Connection (RDC). PURPOSE: Recommended SOFTPAQ NUMBER: SP32385 SUPERSEDES: SP28969 EFFECTIVE DATE: February 4, 2008 CATEGORY: Operating System - Enhancements and QFEs SSM SUPPORTED: Yes PRODUCT TYPE(S): Desktops HARDWARE PRODUCT MODEL(S): HP bc1000: All Models HP bc1500 Blade PC: All Models HP bc2000 Blade PC: All Models HP bc2500 Blade PC: All Models HP Compaq d220 microtower: All Models HP Compaq d228 microtower: All Models HP Compaq d230 microtower: All Models HP Compaq d240 microtower: All Models HP Compaq d248 microtower: All Models HP Compaq d260 microtower: All Models HP Compaq d330 desktop: All Models HP Compaq d330 microtower: All Models HP Compaq d330 slim tower: All Models HP Compaq d338 microtower: All Models HP Compaq d530 convertible minitower: All Models HP Compaq d530 small form factor: All Models HP Compaq d530 ultra-slim desktop: All Models HP Compaq d538 convertible minitower: All Models HP Compaq d538 small form factor: All Models HP Compaq dc5000 microtower: All Models HP Compaq dc5000 small form factor: All Models HP Compaq dc5100 microtower: All Models HP Compaq dc5100 small form factor: All Models HP Compaq dc5700 Microtower PC: All Models HP Compaq dc5700 Small Form Factor PC: All Models HP Compaq dc5750 Microtower PC: All Models HP Compaq dc5750 Small Form FactorPC: All Models HP Compaq dc5800 Microtower PC: All Models HP Compaq dc5800 Small Form Factor PC: All Models HP Compaq dc5850 Microtower PC: All Models HP Compaq dc5850 Small Form Factor PC: All Models HP Compaq dc7100 convertible minitower: All Models HP Compaq dc7100 small form factor: All Models HP Compaq dc7100 ultra-slim desktop: All Models HP Compaq dc7600 Convertible Minitower PC: All Models HP Compaq dc7600 Small Form Factor PC: All Models HP Compaq dc7600 Ultra-slim Desktop PC: All Models HP Compaq dc7608 convertible minitower: All Models HP Compaq dc7608 small form factor: All Models HP Compaq dc7700 Convertible Minitower PC: All Models HP Compaq dc7700 Small Form Factor PC: All Models HP Compaq dc7700 Ultra-Slim Desktop PC: All Models HP Compaq dc7800 Convertible Minitower PC: All Models HP Compaq dc7800 Small Form Factor PC: All Models HP Compaq dc7800 Ultra-Slim Desktop PC: All Models HP Compaq dx2000 slim tower: All Models HP Compaq dx2030 Microtower: All Models HP Compaq dx2038 Microtower: All Models HP Compaq dx2100 Microtower PC: All Models HP Compaq dx2100 Slim Tower PC: All Models HP Compaq dx2200 Microtower PC: All Models HP Compaq dx2250 Microtower PC: All Models HP Compaq dx2300 Microtower PC: All Models HP Compaq dx2308 Microtower PC: All Models HP Compaq dx2480 Microtower PC: All Models HP Compaq dx2700 MT: All Models HP Compaq dx2700 SFF: All Models HP Compaq dx2708 MT: All Models HP Compaq dx6100 microtower: All Models HP Compaq dx6100 slim tower: All Models HP Compaq dx6120 microtower: All Models HP Compaq dx6120 slim tower: All Models HP Compaq dx6128 microtower: All Models HP Compaq dx7200 microtower: All Models HP Compaq dx7200 Slim Tower PC: All Models HP Compaq dx7300 Microtower PC: All Models HP Compaq dx7300 Slim Tower PC: All Models HP Compaq dx7400 Microtower PC: All Models HP Compaq dx7400 Small Form Factor: All Models HP Compaq dx7408 Microtower PC: All Models HP dx5150 Microtower PC: All Models HP dx5150 Small Form Factor PC: All Models HP rp5000: All Models HP rp5700 Business Desktop: All Models HP rp5700 Point of Sale System: All Models SOFTWARE PRODUCT(S): None OPERATING SYSTEM(S): Microsoft Windows XP Home Edition Microsoft Windows XP Professional LANGUAGE(S): Global ENHANCEMENTS: - Provides the latest version of the Microsoft fix. PREREQUISITES: None INSTALLATION INSTRUCTIONS: 1. Download the SoftPaq .EXE file to a directory on your hard drive. 2. Execute the downloaded file and follow the on-screen instructions. Copyright (c) 2006-2007 Hewlett-Packard Development Company, L.P.