TITLE: Sygate Security Agent - Remove Add-On

VERSION: 1.0 Rev. A
DESCRIPTION:
This package provides customers with a way to remove the Sygate Security Agent 
from the listed thin client models running the Microsoft Windows XPe Embedded 
with Service Pack 2 (SP2) Operating System.
PURPOSE: Routine
SOFTPAQ NUMBER: SP29411
SUPERSEDES: None
EFFECTIVE DATE: January 12, 2005
CATEGORY: Software - Security
SSM SUPPORTED: No

PRODUCT TYPE(S):
Thin Clients

PRODUCT MODEL(S):
HP t5700: All Models
HP t5710: All Models

OPERATING SYSTEM(S): 
Windows XP Embedded

LANGUAGE(S): 
Global

ENHANCEMENTS: 
N/A

PREREQUISITES: 
- Altiris Deployment Server 5.6 SP1 (or higher) must be installed if using the 
provided sample scripts for remote deployment.

PREREQUISITES: 
- The following software requirements must be met for the Microsoft Windows XP 
Embedded Operating System:
* Windows SP2 (Image version 5.01.209 or Higher)

HOW TO USE: 
1. Download the SoftPaq .EXE file to a directory on your hard drive.

2. Execute the downloaded file and follow the on-screen instructions.

NOTE: The SoftPaq installation provides a tool that creates and sets firewall 
policies and agent options. The created stddef.dat file can be successfully 
deployed to the client by completing the following steps after executing the 
installation package:

1. The properly remove the software, you must commit the changes to flash 
memory. To commit the changes to flash memory, execute the following command:
C:\windows\system32\ewfmgr.exe c: -commit

2. Execute a reboot after the changes are committed to flash memory. The reboot 
can be completed from an Altiris deployment server job.


ALTIRIS INSTRUCTIONS:
1. After modifying the enclosed example batch file, create a new job in the 
Altiris deployment server.

2. Add a reboot to the job.

3. Select the ''Run the Script from file'' option and select the appropriate 
batch file.

4. The ''In which OS would you like to run this script?'' option must be 
changed to ''Windows.''

NOTE: The ''Window state'' option can be any of the options.

5. Add a reboot to the job.

6. Select the ''Run the Script from file'' option and in the ''run this 
script'' box type:
C:\windows\system32\sleep.exe 60
C:\windows\system32\ewfmgr.exe c: -commit

7) Add a reboot to the job. The job is now ready to be deployed.



Copyright (c) 2004 Hewlett-Packard Development Company, L.P.