SOFTPAQ NUMBER: SP18635 PART NUMBER: 250391-00A FILE NAME: N/A TITLE: Presario Update for Compaq Help and Support Center for Windows XP VERSION: 1.0.1.0 LANGUAGE: English CATEGORY: Fix DIVISIONS: ABG PRODUCTS AFFECTED: Presario Desktop 3BW310, 3BW312, 3BW313, 3BW320, 3BW410, 3BW411, 3BW412, 3BW413, 3BW414, 3BW415, 3BW416, 3BW417, 3BW420, 3BW421, 3BW430, 3BW440, 3BW441, 3TO310, 3TO330, 3TO340, 3000EA, 3000FR, 3000UK, 3004EA, 3006NL, 3008AE, 3008EA, 3008NL, 3009EA, 3220JP, 3221JP, 3304JP, 3522JP, 3523JP, 3524JP, 3608JP, 3612JP, 3616JP, 3622JP, 3634JP, 4090US, 4100CA, 4100US, 4101SC, 4101TH, 4102LA, 4102TH, 4103SC, 4103TH, 4104AP, 4104TH, 4105TH, 4110EA, 4110LA, 4110UB, 4111EA, 4111LA, 4115LA, 4118EA, 4120EA, 4121EA, 4124EA, 4126EA, 5BW313, 5BW314, 5BW331, 5BW332, 5BW340, 5BW351, 5BW353, 5BW360, 5BW370, 5BW371, 5BW373, 5BW380, 5BW420, 5BW431, 5BW432, 5BW433, 5BW437, 5BW440, 5BW451, 5BW460, 5BW462, 5BW470, 5BW471, 5BW472, 5BW473, 5BW474, 5BW481, 5FR126, 5WV310, 5WV311, 5WV312, 5WV320, 5WV324, 5WV330, 5WV331, 5WV332, 5WV333, 5WV334, 5WV335, 5WV336, 5WV337, 5WV338, 5WV339, 5WV340, 5WV341, 5WV344, 5WV350, 5WV351, 5WV352, 5WV354, 5WV361, 5WV373, 5WV374, 5WV378, 5WV390, 5WV391, 5WV394, 5WV396, 5WV397, 5WV398, 5WV430, 5WV450, 5WV451, 5WV452, 5WV461, 5WV472, 5WV490, 5WV491, 5000A, 5000CA, 5000EA, 5000LA, 5000T-5BW, 5000T-5LO, 5000T-5SP, 5000US, 5000Z-5UV, 5001CA, 5001CL, 5001LA, 5001PR, 5001R, 5001SR, 5002CA, 5002LA, 5002LB, 5002US, 5003CA, 5003LAS, 5003LB, 5003R, 5003US, 5004CA, 5004CL, 5004EA, 5004LA, 5004LB, 5004UB, 5004UK, 5004US, 5005CL, 5005EA, 5005R, 5005SR, 5005UK, 5006CA, 5006H, 5006LA, 5006US, 5007EA, 5007R, 5007SR, 5007US, 5008CA, 5008EA, 5008SR, 5008US, 5009CL, 5009R, 5009SR, 5010CA, 5010US, 5011CL, 5011DK, 5011EA, 5011R, 5011SE, 5012CA, 5012EA, 5012US, 5013LB, 5013UK, 5013US, 5014BE, 5014EA, 5014FR, 5014UK, 5014US, 5015EA, 5016EA, 5016NL, 5016SE, 5016SZ, 5017DK, 5017EA, 5018EA, 5020NL, 5020PT, 5024FR, 5028BE, 5028EA, 5028ES, 5028EU, 5028UK, 5029DK, 5029EA, 5030EA, 5031EA, 5032BE, 5032EA, 5032SZ, 5032UK, 5080US, 5095CL, 5100AN, 5100CA, 5100JP, 5100US, 5101AP, 5101AU, 5101HK, 5101RD, 5101RSH, 5101TW, 5102AN, 5102AP, 5102AU, 5102CA, 5102LA, 5102US, 5103AN, 5103AP, 5103CL, 5103HK, 5103SC, 5103SR, 5103TW, 5104AN, 5104AU, 5104CA, 5104LA, 5104LB, 5104SC, 5104TH, 5104US, 5105RD, 5105RSH, 5105TH, 5106CA, 5106CL, 5106LA, 5107SR, 5107US, 5108US, 5109RD, 5109RSH, 5110EA, 5111AP, 5112APr, 5112EA, 5112JP, 5113AP, 5113EA, 5115EA, 5116EA, 5117EA, 5119EA, 5120EA, 5120LB, 5120UB, 5121AP, 5121EA, 5122Apr, 5122EA, 5122LA, 5123AP, 5123EA, 5123SR, 5124AU, 5124EA, 5125EA, 5126EA, 5127EA, 5127SR, 5128EA, 5129EA, 5130EA, 5132EA, 5133SC, 5134EA, 5133EA, 5133EA, 5135EA, 5138EA, 5139EA, 5140EA, 5141AP, 5141EA, 5141THr, 5142EA, 5143EA, 5145EA, 5146EA, 5147EA, 5148EA, 5149EA, 5150WM, 5151EA, 5152EA, 5201HKr, 5204HK, 5300EA, 5300LA, 5300US, 5301GC, 5301RSH, 5301SC, 5302RSH, 5310AP, 5310CA, 5310US, 5311AP, 5311SR, 5315KS, 5315LA, 5320CA, 5320EA, 5320US, 5321SR, 5322RSH, 5330CA, 5330EA, 5330US, 5333CL, 5335EA, 5340CA, 5340EA, 5350CA, 5360EA, 5365EA, 5367EA, 5370EA, 5372EA, 5375EA, 5380EA, 5390EA, 5600AP, 5600GC, 5610AP, 5610GC, 5615AP, 5615LB, 5620AP, 5620AU, 5620GC, 5620LA, 5620LB, 5625AP, 5625LA, 5630AU, 5630GC, 5630LA, 5632GC, 5635AP, 5640AP, 5640AU, 5640GC, 5640LA, 5640LB, 5645LA, 5650AP, 5650AU, 5650LA, 5660AP, 5660AU, 5660GC, 5670GC, 7AP134, 7EL250, 7EL260, 7EL270, 7EL310, 7EL310, 7EL311, 7EL320, 7EL410, 7EL411, 7EL420, 7EL430, 7FR113, 7FR114, 7FR114B, 7FR115, 7PL270, 7PL273, 7PL287, 7PL290, 7PL295, 7PL313, 7000CA, 7000EA, 7000T-7EL, 7000US, 7000Z-7AP, 7000Z-7PL, 7000T-7RP, 7000Z-7QS, 7001CL, 7002EA, 7002US, 7003EA, 7003US, 7004EA, 7004LA, 7005EA, 7006US, 7025UK, 7032LB, 7034LB, 7100AN, 7100AP, 7100AU, 7100KR, 7100US, 7101AP, 7101AU, 7101KR, 7102AP, 7102CA, 7103AP, 7103KR, 7104CA, 7104US, 7108US, 7110EA, 7110US, 7111LA, 7112EA, 7112LA, 7113EA, 7118EA, 7118US, 7120EA, 7120US, 7121EA, 7122EA, 7123EA, 7124EA, 7125EA, 7126CL, 7126EA, 7127EA, 7128EA, 7129EA, 7130EA, 7130LA, 7131EA, 7132EA, 7134EA, 7140EA, 7141EA, 7142EA, 7143EA, 7151WM, 7201APr, 7201KR, 7202APr, 7202KR, 7204APr, 8000T-8SP, 8000Z-8QS, 8050EA, 8060EA, 8070EA, 8075EA, 8080EA, 8090EA, 8095EA, 8200EA, 8210EA Presario Notebook 1200AP, 1200APr, 1200AU, 1200CA, 1200CL, 1200JP, 1200KR, 1200LA, 1200LB, 1200RSH, 1200SC, 1200SR, 1200T, 1200TA, 1200TC, 1200TH, 1200US, 1200Z, 1200ZA, 1201AP, 1201CA, 1201CL, 1201EA, 1201FR, 1201JP, 1201LA, 1201LB, 1201RSH, 1201SR, 1201T, 1201TA, 1201US, 1201Z, 1201ZA, 1202AP, 1202CA, 1202CL, 1202EA, 1202JP, 1202LA, 1202LB, 1202RSH, 1202SR, 1202T, 1202TA, 1202US, 1202Z, 1202ZA, 1203AP, 1203CA, 1203CL, 1203JP, 1203LA, 1203LB, 1203RSH, 1203SR, 1203T, 1203TA, 1203US, 1203Z, 1203ZA, 1204AP, 1204CL, 1204LA, 1204RSH, 1204SR, 1204T, 1204TA, 1204US, 1204Z, 1204ZA, 1205AP, 1205CL, 1205EA, 1205LA, 1205RSH, 1205SR, 1205T, 1205TA, 1205US, 1205Z, 1205ZA, 1206AP, 1206CL, 1206LA, 1206SR, 1206US, 1206Z, 1207CL, 1207SR, 1207Z, 1208Z, 1209Z, 1210CA, 1210CL, 1210JP, 1210LA, 1210RSH, 1210SR, 1210US, 1211CA, 1211CL, 1211JP, 1211LA, 1211RSH, 1211SR, 1211US, 1212CA, 1212CL, 1212JP, 1212LA, 1212RSH, 1212SR, 1212US, 1213CA, 1213CL, 1213EA, 1213FR, 1213JP, 1213LA, 1213RSH, 1213SR, 1213US, 1214CA, 1214CL, 1214FR, 1214JP, 1214LA, 1214NE, 1214RSH, 1214SR, 1214US, 1215CL, 1215EA, 1215JP, 1215LA, 1215RSH, 1215SR, 1215US, 1216CL, 1216EA, 1216JP, 1216LA, 1216RSH, 1216SR, 1216UK, 1216US, 1217CL, 1217JP, 1217RSH, 1217SR, 1217US, 1218JP, 1219JP, 1700AI, 1700AP, 1700AU, 1700CA, 1700CL, 1700EA, 1700JP, 1700KR, 1700RSH,1700SR, 1700T, 1700TA, 1700US, 1701AI, 1701AP, 1701AU, 1701CA, 1701CL, 1701EA, 1701FR, 1701JP, 1701KR, 1701RSH, 1701SR, 1701T, 1701TA, 1701US, 1702AP, 1702CL, 1702EA, 1702JP, 1702KR, 1702RSH, 1702SR, 1702T, 1702TA, 1702US, 1703JP, 1703T, 1703TA, 1703US, 1704AP, 1704T, 1704TA, 1704US, 1705AP, 1705T, 1705US, 1706AP, 1706T, 1707AP, 1707T, 1708T, 1709T, 1800CL, 1800EA, 1800FR, 1800RSH, 1800SR, 1800T, 1800TA, 1800US, 1801T, 1801TA, 1801US, 1802T, 1802TA, 1802US, 1803T, 1803TA, 1803US, 1804T, 1804TA, 1805T, 1805TA, 1806T, 1806TA, 1807T, 1807TA, 800AP, 801AP, 801KR, 802AP, 802KR, 803AP, 803KR OPERATING SYSTEM: Microsoft Windows Millennium Edition (ME) Microsoft Windows XP SYSTEM CONFIGURATION: N/A PREREQUISITES: N/A EFFECTIVE DATE: September 20, 2001 ELECTRONIC DISTRIBUTION ALLOWED: Yes SOFTPAQ UTILITY VERSION: 5.0 SUPERSEDES: N/A DESCRIPTION: This SoftPaq is for the Presario models listed above that are upgraded from Windows ME to Windows XP. It contains the software to update the Compaq Help and Support Center to work with Windows XP. HOW TO USE: 1. Download the SoftPaq to a directory on your hard drive. The file downloaded is a self-extracting executable with a filename based on the SoftPaq Number above. 2. Execute the downloaded file and follow the on-screen instructions to install the fix. Copyright 2001, Compaq Computer Corporation. All rights reserved. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies.