1. Is the paper loaded into the tray properly and per User's Guide? a. place paper under the corner buckler b. be sure the tray isn't overfilled c. if using a 500 sheet tray, check adjustment wheel 2. Is the media being used supported by the particular feed source? a. media at 35# and higher is considered card stock and should be short grain b. heavier media will feed better from the 500 sheet option or manual feed 3. Manual feeding should be done AFTER the printer prompts the operator a. feeding a sheet into the manual feed before the prompt is "unsolicited" b. unsolicited feeding will result in smudges on paper 4. Optra R printers come with 2MB of memory and will print some 1200 dpi jobs * more memory may be required depending on complexity of job 5. 1200 dpi is better used for graphics and gray scaling rather than text * print speed will be slowed at 1200 dpi 6. Optra Diamond Fine toner cartridges are best for gray scales and 1200 dpi use. a. the diamond fine toner will not have the deep blacks compared to other Lexmark toner b. customers wanting blacker blacks can adjust to dark with PQET off c. under certain circumstances, a 4039 cartridge can be used in an Optra (1200 dpi is not supported) 7. The Nashua xf-10 transparency foil has shown to provide better 1200 graphics * 3M will have a new foil in near future specifically for Optras, the Lexmark part number will be 1402810 (8.5 X 11) * tentative release date for new foil is 15 Nov 95 8. If a white horizontal line appears at the top of a black graphic, go to the operator panel change transfer setting to low. 9. Very heavy media may require setting the paper type to card stock or even labels 10. If intermittent 921 errors should occur, please call the Lexmark Technical Support Center for instructions. Frequently Asked Questions for the WinWriter 200 Q: What type of cable do I need for the Winwriter 200? A: The Winwriter 200 incorporates high speed bi-directional communications. Lexmark recommends use of an IEEE 1284 certified cable. The Lexmark cable part number is 1329605 and can be ordered from Lexmark Supplies at 800-428-2468. Q: What are the features of the Winwriter 200? A: 4 Pages Per Minute laser printing 300 dpi with automatic resolution adjustment Windows Printing System which was co-developed by Microsoft and Lexmark Host based PCL4 Emulation Designed for the Small Business and Home User Supports Multiple Paper Types: letter, legal, envelopes, and transparencies etc. WYSIWYG printing (What You See Is What You Get) Host based Operator Panel Ships with 22 True Type Fonts and Uses complement of 14 Windows Fonts 14 PCL fonts for DOS printing Single Element "Clean Hands" Print Cartridge" One Year LES Warranty 150 Sheet Input Tray/ 50 Sheet Output Tray Low Price Laser Quality Printing The printer requires Windows 3.1 or greater, 4 Meg of PC RAM, and 5 Meg of hard disk space. Q: Need information about the options for the WinWriter 200 A: The only options available for the Winwriter 200 are 1,2, and 4 Meg memory options. The part numbers for the memory simms are: 1183333, 1183334, and 1183335 respectively. They can be ordered from an authorized Lexmark dealer at 800-358-5835 or can be purchased from Lexmark Supplies at 800-438-2468. These are the same memory simms that are used for the IBM 4029, Valuewriter 300, Valuewriter 600, Winwriter 400, and 4037-05E. These modules are user installable. Q: Need information about the supplies for the WinWriter 200. A: The yield of the starter cartridge is 3000 pages at 5% page coverage. The yield of the replacement cartridge is 4500 pages at 5% page coverage. The cartridge is a single element "clean hands" unit. This means the developer roll, toner hopper, and photoconductor drum are contained in one unit. The part number for the cartridge is 1427090 and can be purchased from Lexmark or an authorized Lexmark dealer.